Front Desk Specialist jobs in the United States

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Front Desk Associate
  • Front Desk Associates
  • Webster, TX FULL_TIME
  • Join our RAK Hospitility Team and be a part of a successful Branded hotel!

    Front Desk Agents and Guest Service Representatives are the first line of communication for guests. The Front Desk is the hub of all communication for the property. Front Desk Agents establish a welcoming atmosphere from the minute a guest arrives at the hotel. Front Desk Agents are attentive and always willing to answer questions, resolve guest issues, communicate guest needs to other departments, register guests, and resolve guest issues. Plus, you'll be expected to provide information to guests concerning rates, availability of rooms, description of facilities and services and information about area attractions and restaurants.

    Responsibilities and Duties

    • Create special experiences one guest at a time, and willingness to focus your attention on each guests that comes through the doors.
    • Follow all hotel Policies and Procedures.
    • Greet, register, and assign rooms to guests.
    • Verify and establish how the customer will pay for the accommodation.
    • Contact housekeeping or maintenance staff when guests report problems.
    • Assist guests with folios and charges during check out process, collect payments, and make change for guests.
    • Follow daily checklist's ensuring Front Desk tasks are completed.
    • Learn and use the OPERA property management system, Microsoft Office programs, and other programs as required.
    • Make and confirm reservations.
    • Post charges, such as those for rooms, food, or telephone calls, to folios in OPERA.
    • Review accounts and charges with guests during the check-out process.
    • Willingness to help in different areas of the hotel if needed. Examples: Folding Laundry.
    • Ability to arrive for your scheduled shift on time and work each of your scheduled shifts.
    • Flexibility with Hours you want to work.
    • Able to problem solve and work on shifts by yourself.
    • Going to grab extra towels, washcloths, or any other room amenities a guest might need.
    • Answering phone calls and taking messages managers might need.

    Qualifications and Skills

    • Relationship Building - Ability to effectively build relationships with customers and co-workers.
    • Detail Oriented - Ability to pay attention to the minute details of a project or task.
    • Communication, Oral - Ability to communicate effectively with others using the spoken word.
    • Responsible - Ability to be held accountable or answerable for one’s conduct.
    • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
    • Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
    • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
    • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
    • Communication, Written - Ability to communicate in writing clearly and concisely.
    • Conflict Resolution - Ability to deal with others in an antagonistic situation.
    • Confidentiality - Display service standards and adopt traits that adhere to confidential matters as they relate to hotel issues and department concerns.
    • Ability to count money- Ability to count money when guests pay in cash for items or rooms or when doing your drop for your shift.

    Job Type: Full-time

    Pay: $13.00 - $15.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Health insurance
    • Professional development assistance
    • Vision insurance

    Schedule:

    • 8 hour shift

    Experience:

    • Customer service: 1 year (Preferred)

    Work Location: In person

  • 3 Days Ago

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Front Desk Agent
  • Elements Massage Front Desk
  • Mechanicsburg, PA FULL_TIME
  • Elements Massage Front Desk in Mechanicsburg, PA is looking for one front desk agent to join our 10 person strong team. We are located on 6416 Carlisle Pike, Suite 3200. Our ideal candidate is attenti...
  • 1 Month Ago

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Front Desk
  • EYE SPECIALIST OF TEXAS
  • Shenandoah, TX FULL_TIME
  • Job Description: Answer phones in a timely manner and take messages for physician and/or staff. Schedule appointments requested while ensuring the provider is on the health insurance plan. Greet patie...
  • 8 Days Ago

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Front Desk Medical Receptionist
  • Ophthalmology Sub-Specialist
  • Lexington, KY PART_TIME
  • Job Summary: Small ophthalmology sub-speciality office seeks professional receptionist to work Tuesday, Wednesday and Thursdays between 8 am and 4:30 pm. Responsibilities: - Greet patients and visitor...
  • 1 Day Ago

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Front Desk Associate
  • Allergy & Asthma Specialist of KC
  • Kansas, MO PART_TIME
  • Allergy and Asthma Specialists of Kansas City has an opening for a full-time Front Office Associate** to join its growing practice in the Kansas City, Missouri Northland. A patient-first practice dedi...
  • 2 Days Ago

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Front desk receptionist
  • Florida First Psychiatry Specialist
  • Tallahassee, FL FULL_TIME
  • Job brief We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visito...
  • 4 Days Ago

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Subject Matter Expert
  • EIGENNET LLC
  • Bethesda, MD
  • Job Description Job Description We are seeking a Subject Matter Expert with expertise in archival research and documenta...
  • 7/19/2024 12:00:00 AM

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Medical Front Desk Specialist
  • Smarter Health LLC
  • Laurel, MD
  • Job Description Job Description **Job Title:** Bilingual Medical Front Desk Receptionist **Company:** Smarter Health Pri...
  • 7/18/2024 12:00:00 AM

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Subject Matter Expert
  • Mb Solutions, Inc.
  • Fort Belvoir, VA
  • Negotiable | 29-Feb-2024 to Until Filled (PST) | Fort Belvoir, VA, USA | Salary | Full Time Subject Matter Expert: Educa...
  • 7/18/2024 12:00:00 AM

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Wargaming Subject Matter Expert (SME)
  • KBR
  • Quantico, VA
  • Title: Wargaming Subject Matter Expert (SME) KBR is seeking a Wargaming Subject Manager Expert (SME) to join our Team. I...
  • 7/18/2024 12:00:00 AM

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Protective Force Subject Matter Expert
  • Dynamis, Inc.
  • Washington, DC
  • Dynamis is seeking a Protective Force Subject Matter Expert to support the National Nuclear Security Administration's (N...
  • 7/18/2024 12:00:00 AM

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IT Subject Matter Expert
  • SAIC
  • Bethesda, MD
  • Description SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems eng...
  • 7/17/2024 12:00:00 AM

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Subject Matter Expert 1
  • Bering Straits Native Corporation
  • Arlington, VA
  • Visit our website at to apply! Equal Opportunity Employer/Veterans/Disabled SUMMARY Paragon Professional Services, Inc.,...
  • 7/17/2024 12:00:00 AM

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Sr Aviation Subject Matter Expert
  • SOLUTIONS THROUGH INNOVATIVE TECHNOLOGIES INC
  • Washington, DC
  • Job Details Job Location Washington DC Joint Base Anacostia Bolling - Washington, DC Position Type Full Time Job Shift D...
  • 7/17/2024 12:00:00 AM

Income Estimation for Front Desk Specialist jobs
$28,250 to $37,318

Career Path for Front Desk Specialist