Head Sommelier jobs in Massachusetts

POSITION DETAILS:

Major Food Group seeks Sommeliers!

MFG is hiring passionate and experienced Sommeliers with strong work ethic to help set and maintain the highest standards of service and professionalism.

RESPONSIBILITIES:

• Assist guests with wine, sake and champagne selection, consider their taste and budget when guiding them through the menu
• Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing
• Explain how our wines, sake or champagne menu compliments the items on our food and dessert menu
• Ensure all wines, sake and champagnes are presented and served correctly and all pouring techniques are adhered to as specified by company standards
• Inform and explain alternative wine, sake or champagne selections to guests should their choice be unavailable
• Provide engaged, friendly and attentive customer service to all guests
• Practice highest regards for safety within all areas and with all materials
• Follow and adhere to all standards set for by the Department of Health (DOH) and appropriate Federal/State Liquor Control Boards
• Perform all other duties as instructed by management

REQUIREMENTS:

• A minimum of 2-4 years of experience as a Sommelier in an upscale, high volume restaurant
• WSET certifications preferred or certifications from another accredited wine institution preferred
• Extensive knowledge of wine and wine service techniques
• Availability to work nights, weekends & holidays
• Positive attitude
• A “guest-first” mindset
• A passion for providing exemplary guest service
• Strong attention to detail
• Sense of urgency
• Clean and organized working habits
• A commitment to learning and continuous improvement
• Ability to think quickly on your feet and multi-task with ease  
• Ability to take direction and to communicate effectively