Health Insurance Operations Director jobs in Racine, WI

Job Summary:

The Director of Operations will be responsible for providing leadership of Medicoil’s Manufacturing, Production Planning, Quality, Safety, Engineering, Facilities, and Maintenance. This role is responsible for driving the manufacturing and operations teams to meet the organization’s goals and objectives.

Duties/Responsibilities:

• Manage multiple teams including Manufacturing, Production Planning, Quality, Safety, Engineering, Facilities, and Maintenance
• Provide direction, development, and leadership for direct reports to accomplish business objectives and to meet or exceed customer expectations.
• Oversee and ensure the training and development of direct reports.
• Ensure product, material, and information streams flow are synchronized to produce maximum efficiencies and lowest cost of operation.
• Promote and lead culture of continuous improvement.
• Maintain a safe and healthy work environment by adhering to established practices and policies.
• Collaborate with the leadership team to develop and implement business planning objectives and strategies year over year.
• Provides leadership in operations to ensure expectations are continually met or exceeded.
• Recruits, interviews, hires, and trains new staff.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.
• Work directly with the financial, sales & operations teams to develop reporting & analysis to help guide initiatives & priorities.
• Plan & maintain optimal level of inventory to improve fill rates and maximize turns.
• Design & implement strategies regarding supplier demand forecasting, production scheduling, capacity planning, inventory management, supplier replenishment and procurement transactions.
• Troubleshoot and resolve issues that create supply chain delays.
• Work together with Sales, Customer Service and Production to evaluate capacity and develop plans to meet demand.
• Assist with process improvement initiatives for inventory, manufacturing and production control systems to meet business objectives; optimize run times and minimize changeovers.

Required Skills/Abilities:

• Proficient in using MS Office (Excel, MSQuery, Access) and SQL skills
• Highly developed organizational, planning, management, and communication (verbal and written) skills.
• Experience working in an ISO13485 manufacturing facility
• Strong planning and project management skills
• Proven track record of success leading change and development in a growing organization

Education and Experience:

• Bachelor’s Degree in Business or Engineering or equivalent experience (MBA Preferred)
• Minimum of 10 years' experience managing people and teams

Additional Skills/Abilities:

• Ability to drive change, build trust, instill confidence, engage/inspire others, and work collaboratively to create positive team dynamics.
• Demonstrated ability in working cross-functionally to accurately define issues; use innovative approaches to develop and implement solutions.
• Excellent (quantitative/qualitative) analytical skills; strong project management skills
• Inquisitive, detail-oriented; self-motivated approach to identifying & solving problems.
• Ability to work in a fast-paced environment, strong sense of urgency, agile & flexible.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times.