Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Position: Operations Manager
Location: In office located in Fort Lauderdale, FL
Status: Full Time
Dress code: Business Casual, Casual Fridays
About Us
Hi, my name is George Papadakis, COO at Health Insurance Alliance (HIA), and I am looking for a highly motivated Operations Manager to join our dynamic team. We are a rapidly growing technology focused Insurance sales company whose employees maintain a competitive nature and a desire to succeed above all.
Our philosophy is to provide a quality service to our clients, offering an easy and seamless experience from start to finish. We compassionately strive to take all of our client’s needs into consideration, which helps lead us to having a well-rounded understanding of who they are and what they want, so we can offer them the highest level of quality healthcare products out there.
At HIA, we recognize that our most valuable asset is our people. We prioritize creating an inclusive and diverse workforce, where every individual feels valued, respected, and empowered.
As an Operations Manager, you will be overseeing various aspects of the business to ensure efficiency, productivity, and compliance with industry regulations.
The Opportunity
What you bring to the table
Location & Hours
Compensation
Salary Range: $65,000- 75,000 USD annually
Benefits
The Interview Process
Round 1: Phone screen with Jade Hugh (HR/ Talent)
Round 2: In-person interview with George Papadakis (COO) & Dan Sorenson (CEO)
> Conduct references and background check
> Offer
Deadline to Apply: Monday, January 15th, 2024
How We Hire
HIA is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at HIA will not be responding to any personal messages regarding this role or other opportunities.
HIA is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
HIA is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email j.hugh@alliancenationalhealth.com