Health Insurance Operations Manager jobs in the United States

Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Operations Manager | Health Insurance Alliance (Call Center)
  • Health Insurance Alliance
  • Fort Lauderdale, FL FULL_TIME
  • Position: Operations Manager

    Location: In office located in Fort Lauderdale, FL

    Status: Full Time

    Dress code: Business Casual, Casual Fridays


    About Us

    Hi, my name is George Papadakis, COO at Health Insurance Alliance (HIA), and I am looking for a highly motivated Operations Manager to join our dynamic team.  We are a rapidly growing technology focused Insurance sales company whose employees maintain a competitive nature and a desire to succeed above all.


    Our philosophy is to provide a quality service to our clients, offering an easy and seamless experience from start to finish. We compassionately strive to take all of our client’s needs into consideration, which helps lead us to having a well-rounded understanding of who they are and what they want, so we can offer them the highest level of quality healthcare products out there.


    At HIA, we recognize that our most valuable asset is our people. We prioritize creating an inclusive and diverse workforce, where every individual feels valued, respected, and empowered. 


    As an Operations Manager, you will be overseeing various aspects of the business to ensure efficiency, productivity, and compliance with industry regulations.


    The Opportunity

    • Developing, implementing, and optimizing operational processes to streamline workflow and projects.
    • Monitoring and evaluating existing processes to identify areas for improvement and efficiency gains.
    • Ensuring adherence to industry regulations and compliance standards.
    • Managing departmental meetings and maintaining workflow.
    • Implementing strategies to enhance Sales, CSR, QA operations to ensure prompt and efficient handling of inquiries and concerns.
    • Implementing quality assurance processes to ensure the accuracy and completeness of insurance documentation.
    • Establishing and maintaining relationships with external vendors and service providers.
    • Analyzing operational data to identify trends and areas for improvement.
    • Preparing regular reports for management, highlighting key performance indicators and operational metrics.
    • Ensuring compliance with insurance regulations and industry best practices to mitigate any potential operating costs.
    • Collaborating with the IT Department to evaluate and implement technology solutions to improve operational efficiency.
    • Supporting on any ad hoc projects to enhance operational efficiency


    What you bring to the table

    • You have demonstrated experience in the Insurance industry.
    • You have effective written and verbal communication skills to convey complex information in a clear and concise manner.
    • You have strong analytical and problem-solving skills to assess operational processes, identify areas for improvement, and make data-driven decisions.
    • You have demonstrated knowledge of insurance regulations and compliance requirements to ensure that operations adhere to industry standards.
    • You are detail oriented and digilent in overseeing policy administration, claims processing, and other operational functions.
    • You are a resourceful, problem solver who is self motivated.
    • You are an active listener and have strong organization and multitasking skills.
    • You are tech savvy and able to leverage tools (i.e. Microsoft Office, Google Suite, etc) and systems to enhance operational efficiency.
    • You are a continuous learner and interested in staying informed about industry best practices, emerging trends, and technological advancements.


    Location & Hours

    • Our office is located in Fort Lauderdale, Florida.  We are looking for someone that can commute daily to our Office.
    • Hours of operation will be from 9 AM-5 PM Monday-Friday.


    Compensation

    Salary Range: $65,000- 75,000 USD annually


    Benefits

    • Competitive Compensation
    • 20 days accrued PTO per calendar year
    • Health, Dental, Vision Insurance after 3 month Probationary Period (Optional)
    • 401 K after 3 month Probationary Period (Optional)
    • Great Career development opportunities
    • Monthly Team Lunches


    The Interview Process

    Round 1: Phone screen with Jade Hugh (HR/ Talent)

    Round 2: In-person interview with George Papadakis (COO) & Dan Sorenson (CEO)

    > Conduct references and background check

    > Offer 


    Deadline to Apply: Monday, January 15th, 2024


    How We Hire

    HIA is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at HIA will not be responding to any personal messages regarding this role or other opportunities.


    HIA is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 


    HIA is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email j.hugh@alliancenationalhealth.com

  • 18 Days Ago

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Insurance Agency Operations Manager
  • Frick- Ketrow Insurance Agency
  • Woodbury, PA FULL_TIME
  • Frick- Ketrow Insurance Agency Insurance Agency Operations Manager / Altoona, PA Must Haves: Building Rapport & Strong Negotiation SkillsExcellent written and verbal communication skillsAbility to Mul...
  • 17 Days Ago

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Health Insurance Account Manager
  • One Source Insurance
  • Port Charlotte, FL FULL_TIME
  • Health Insurance Account Manager SWFL Insurance, a successful multi line agency with locations in Ft. Myers, Port Charlotte and Naples, is looking to grow our team! We are seeking a driven, detail ori...
  • 8 Days Ago

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Accounts Receivable Insurance Specialist
  • Charlie Health Strategy & Operations
  • Nashville, TN FULL_TIME
  • About the Role The purpose of this position is to research and rectify third party healthcare insurance denials, edits, requests for information, and other related correspondence. Support other RCM de...
  • 13 Days Ago

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Group Health Insurance Account Manager
  • Liberty Insurance Associates
  • Millstone Township, NJ FULL_TIME
  • About us We are professional and agile. Our work environment includes: Modern office setting Food provided Work-from-home days Modern office setting Responsibilities: - Develop and maintain strong rel...
  • 1 Month Ago

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Aesthetic Injector - Nurse Practitioner - Operations Manager
  • Nurse Practitioner - Operations Manager - NUIQ Wellness Lounge
  • Cleveland, OH FULL_TIME
  • NUIQ Wellness Lounge, a premier wellness destination located in the heart of Cleveland, is seeking a skilled and experienced Nurse Practitioner with a passion for aesthetics and strong operational acu...
  • 20 Days Ago

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Claims Adjuster I
  • Marriott International
  • Bethesda, MD
  • Job Description JOB SUMMARY A Claims Adjuster I is responsible for the timely, good faith adjustment and disposition of ...
  • 3/19/2024 12:00:00 AM

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Manager, Insurance & Risk Management
  • HITT Contracting
  • Falls Church, VA
  • Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners...
  • 3/18/2024 12:00:00 AM

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Tax Credit Compliance Specialist -bilingual Spanish
  • Edgewood Management Corporation
  • Fairfax, VA
  • Compliance Specialist Edgewood Management Corporation is a 50 year old, premiere affordable property management company,...
  • 3/16/2024 12:00:00 AM

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Gaithersburg, MD - Field Inspector - Insurance Loss Control
  • H & S Loss Control Inspections
  • Gaithersburg, MD
  • Qualified Field Inspectors for Insurance Loss Control are needed in your area! Immediate placement available. Pay: We pa...
  • 3/16/2024 12:00:00 AM

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Bethesda, MD - Field Inspector - Insurance Loss Control
  • H & S Loss Control Inspections
  • Bethesda, MD
  • Qualified Field Inspectors for Insurance Loss Control are needed in your area! Immediate placement available. Pay: We pa...
  • 3/16/2024 12:00:00 AM

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Tax Credit Compliance Specialist -bilingual Spanish
  • Edgewood Management Corporation
  • Annandale, VA
  • Compliance Specialist Edgewood Management Corporation is a 50 year old, premiere affordable property management company,...
  • 3/16/2024 12:00:00 AM

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Insurance Sales Representative
  • Burke & Burke Insurance LLC
  • Annandale, VA
  • Job Description Job Description Welcome to Burke & Burke Insurance! We are a family owned and operated independent insur...
  • 3/16/2024 12:00:00 AM

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Community Compliance Specialist- Requisition (37980)
  • Residential One LLC
  • Chevy Chase, MD
  • Job Description Job Description JOB TITLE – Community Compliance Specialist SCOPE & PURPOSE Under the daily direction of...
  • 3/16/2024 12:00:00 AM

Income Estimation for Health Insurance Operations Manager jobs
$108,709 to $147,793

Career Path for Health Insurance Operations Manager