HR Operations Analyst jobs in Long Beach, CA

HR Retirement Analyst

Job no: 527227
Work type: Staff
Location: Chancellor's Office
Categories: Confidential, Administrative, Probationary, Full Time

Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of HR Retirement Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.

Salary

The salary range for this classification is $4,464 to $10,180 per month.

The anticipated salary hiring range is up to $6,667 per month, commensurate with qualifications and experience.

Classification

Confidential Administrative Support II

Position Information

The California State University, Office of the Chancellor, is seeking an HR Retirement Analyst to serve as an integral part of the Human Resources Management (HRM) Benefits team responsible for administering systemwide retirement benefits for the California State University's (CSU) 23 campuses and the Office of the Chancellor. The incumbent performs a variety of professional, technical, and administrative duties that support the following CSU retirement benefit plans: CSU Supplemental Retirement Plan (403(b)), CalHR Savings Plus Program (457, 401(k)), University of California's Defined Contribution (UCDC) Plan [closed], and CalPERS' defined benefit pension plan. The incumbent assists campus benefit representatives with retirement benefit inquiries regarding plan design, eligibility, coverage, enrollment, operational best practices, business/technical processes, transactions, and access. The incumbent will also assist with systemwide plan communications.

Responsibilities

Under the general direction of the Assistant Director, Retirement Programs, the HR Retirement Analyst will perform duties as outlined below:

Systemwide Benefits Administration – 60%

Benefit Plan Development, Implementation, Administration and Review

• Assist in the performance of a variety of professional, technical, and administrative duties that support the successful development, implementation, and operation of CSU systemwide retirement plans.

• Collaborate on the development and revision of retirement benefits programs, policies, and procedures for legal compliance.

• Update, coordinate and distribute plan communications such as universal notices, plan disclosures, and other employee communications.

• Develop, update, or revise CSU retirement benefit programs administrative manuals; assist in developing HR policy statements and technical advisory letters.

• Collaborate with third-party agencies such as the SCO (CSU's third party pay agent), CalPERS, Fidelity (403b plan recordkeeper) and the California Department of Human Resources (CalHR) to ensure effective delivery of CSU employee and retiree retirement benefit programs.

• Assist the assistant director and consultants with systemwide retirement benefit requests for proposals, vendor evaluations, benefit contract administration issues, and participates in implementation activities.

• Support the collective bargaining process by collecting and reviewing recommended changes to benefit provision language within the collective bargaining agreements (CBA); respond to requests from other HR staff to review union benefit language proposals; review draft contract language and provides input at the direction of the assistant director of retirement programs.

• Assist with legislative analysis of policy & changes that impact retirement benefits plans.

Financial / Accounting / Data Analysis

• Perform financial and operational audits of CSU employee retirement benefit programs, provide recommendations, and coordinate resolutions if needed.

• Complete monthly and quarterly tracking of employee's participation and transactions and prepare quarterly reports.

• Generate, analyze, and audit reports to provide detailed information about plans and aid in plan decision making.

• Perform audits of participant elections, contributions, distributions, and benefit statements.

• Perform year end audit regarding contribution limits.

• Respond to request from unions as part of the collective bargaining process and under HEERA.

Training and Employee Communication

• Create employee communications, messaging and education around retirement benefit plans and features.

• Assist in the design of training courses for campus benefits representatives regarding the CSU's retirement benefit plan and program provisions.

• Maintain, update, and implement improvements to the systemwide internal and external benefits websites. This includes enhancing pages and ensuring that pages are presented in a highly professional, understandable, and easy-to-use format. This also may include improving the quantity, quality, and search ability of data and information available.

Benefits Customer Service – 40%

• Oversee the day-to-day operations of retirement programs. Research and resolve participant questions and plan issues.

• Facilitate, review, and approve employees' and retirees' requests such as: distributions, rollovers, special catch-up contributions, enrollment, and other inquiries.

• Research and resolve inquiries from campus benefit representatives including but not limited to plan design, best practices, business/technical processes, eligibility, and enrollment.

• Troubleshoot, research, and update employee and retiree accounts.

• Assist the assistant director of retirement programs when consultation is necessary with Labor Relations and the Office of General Council when campus customer service responsibilities intersect with CBA language interpretation, campus past practices, CSU policy and the law.

Qualifications

This position requires:

• Bachelor's degree in a related field or equivalent combination of education and work experience is required. A minimum of three years of professional level experience in benefits administration is required. Retirement benefit plan experience is highly desirable.

Preferred Qualifications

• Capable of learning applicable federal, state, and local laws pertaining to retirement benefits administration.

• Experience working in a large complex organization or headquarters is preferred. Higher education experience and experience working in a union environment is highly desirable.

• Must have excellent written and verbal communication skills.

• Ability to work cooperatively with all levels of representatives from campuses and outside agencies to establish and maintain effective and productive working relationships.

• Able to research and provide guidance on retirement issues.

• Requires math skills and the ability to perform basic data analysis within tight timeframes.

• Must have knowledge in Word, Excel, and PowerPoint software programs. Demonstrated experience compiling complex excel spreadsheets.

• Ability to understand and interpret documents such as plan documents and provisions.

• Demonstrated organizational skills, the ability to complete tasks in a timely manner, and the ability to work under strict time constraints.

• Able to use HRIS systems; experience with PeopleSoft/Oracle preferred.

• General knowledge of general human resources operations with emphasis on benefits administration practices and regulations.

Application Period

Priority consideration will be given to candidates who apply by May 4, 2023. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix

E-Verify

This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all Chancellor's Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

Background

The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

Advertised: April 20, 2023 (2:40 PM) Pacific Daylight Time
Applications close: Open until filled

To apply: https://cojobs.calstate.edu/co/en-us/job/527227/hr-retirement-analyst

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