HR Service Center Representative jobs in Grand Rapids, MI

Are you passionate about human resources and making a meaningful impact within an organization? We are seeking an experienced HR Generalist to join our team and play a vital role in supporting our employees and fostering a culture of excellence.

About Service Professor:

With a rich local history spanning nearly four decades, Service Professor has evolved into one of West Michigan's most trusted home service repair companies. From our humble beginnings as a small electrical company in Greenville, Michigan, we've grown to serve over 15,000 residential and commercial customers across seven counties. Our commitment to exemplary service, integrity, and transparency has earned us numerous awards and accolades, including recognition as one of West Michigan's 101 Best & Brightest Companies to Work For.

Position Overview:

As an HR Generalist supporting the Atrium Home Services family of businesses, you will play a crucial role in supporting our employees and management team. You will oversee various HR functions, including HRIS administration, policy interpretation, employee relations, and performance management.

A Typical Day Looks Like:

• Serve as a key member of the Human Resources team, aligning business support with company objectives.
• Implement and manage new hire orientation and employee recognition programs.
• Ensure accurate interpretation and administration of HR policies and programs.
• Act as a change agent, identifying continuous improvement opportunities in HR processes and systems.
• Maintain optimal functions of HRIS, providing user support and conducting training as needed.
• Review, track, and document compliance with mandatory and non-mandatory training and work assessments.
• Administer routine tasks related to compensation, benefits, retirement savings, and leave of absence.
• Facilitate talent reviews, succession planning, and performance management.
• Provide guidance on employment-related issues to operations leadership.
• Assist in the recruitment and onboarding process.
• Gather and analyze Human Resources metrics such as turnover and employee engagement surveys.
• Administer compliance with all state and federal employment laws and regulations.
• Stay updated on trends, best practices, and regulatory changes in HR and employment law.

What Does It Take?

• A minimum of three years of human resources experience required.
• Bachelor’s degree in human resources or similar field; or equivalent work experience.
• HRIS experience required; human resource certifications preferred.
• Knowledge of current employment laws.
• High degree of confidentiality.
• Strong planning, organization, and time management skills.
• Exceptional written, oral, and interpersonal communication skills.
• Highly motivated with a flexible and positive attitude.
• Ability to perform in a fast-paced environment, both independently and within teams.
• Intermediate user of the Microsoft Office suite, advanced user preferred.

Why Service Professor?

• Weekly Pay!
• Benefit eligible day one, including medical, vision, and dental insurance
• 401(k) with a company match.
• Short- and long-term disability insurance
• Paid holidays, floating holiday, and PTO
• Ongoing training & development and growth opportunities
• Company gatherings, and a positive team atmosphere

Join Our Team:

If you're seeking a company where your work is valued, where you're treated like family, and where there's ample opportunity for career growth, Atrium Home Services is the place for you. Apply now and become part of a team dedicated to providing exceptional service and building lasting relationships with our customers and team members.

Don't miss this opportunity to join a winning team! Apply now and start your journey with Service Professor.

EEOC statement: Anderson Group Holdings and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.