HR Service Center Representative jobs in Mobile, AL

• Greeting customers
  
• Finding out what the needs of the customer are, and solving their problem. 
  
• Relay all necessary information regarding costs, parts and work needed.
  
• Know different kinds of parts sold and be able to give details to the customer. 
  
• Relaying the service order to the mechanics
  
• Making sure the job gets done in a reasonable amount of time and notifying the customer when ready for pickup.
  
• Handling cash and credit card payments
  
• Keeping the front counter and lobby clean
  
• Must be able available to work on Saturdays 8a-2p 
  

Requirements

• Must be able to work with computers and able to learn company software.
  
• Excellent communication and customer service skills.
  
• Strong record keeping skills.
  
• The ability to understand and relate technical issues to the service team from customers' non-technical descriptions. 
  
• A high school diploma or equivalent is preferred.