Human Resource Associate jobs in Norwalk, CT

Position Title: Resource Allocation Associate

Department: Operations/GIK Operations

Location: Remote

Key Relationships: Reports to: Director, GIK Process Management & ER Supply Chain

Direct Reports: None

Assignment Type: Full-time

Compensation: $44,800

Benefits: Click here to learn more about our benefits!

About Americares:

Americares is a health-focused relief and development organization that saves lives and improves health for people affected by poverty or disaster. Each year, Americares reaches 85 countries on average, including the United States, with life-changing health programs, medicine, medical supplies, and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.

About the position:

In this role, the Resource Allocation Associate will analyze product donation offers from pharmaceutical and other donor companies to determine recommended acceptances, considering specific constraints based on receiving countries and organizations. They will optimize resource allocation across regional partners around the globe, balancing available inventory and partner priorities. Additionally, they will be responsible for producing actionable analysis on various components of Americares’ supply chain and A2M program.

Key Outcomes:

In the first 90 days, the Resource Allocation Associate will have knowledge of the relevant processes, systems, and key stakeholder. You will have the ability to evaluate basic offers and have basic familiarity with shipment building.

In the first 6 months, the Resource Allocation Associate will be proficient at the above.

In the first year, the Resource Allocation Associate will have the ability to work on offers and shipments unsupervised. You will have ownership of key databases and strong familiarity with the organization, stakeholders, and strategic goals.

Duties and Responsibilities:

• Support the Acceptance Process for Medications, Medical Supplies and other GIK Donations.

• Manage process of offer assessments to ensure timely and optimized product acceptance decisions.

• Provide offer acceptance recommendations to the Strategic Partnerships team based on product characteristics, donor restrictions, course treatments, country parameters (e.g. expiration dating), shipping history, prior product requests from regional partners; partner priorities lists, medical assessment.

• Effectively transfer assessment data and offer decision into Offer Analysis Tool to increase efficiency of future offer assessments.

• Execute product offer processes to our regional partners as needed, compile responses and recommend product acceptances and allocations.

• Serve as “customer service” focal point for donors as needed for product offers and receipts.

• Other duties as assigned

• Serve as “customer service” focal point for donors as needed for product offers and receipts

• Provide analysis and recommendations for optimal allocation of specific products based on product information, international partner profiles, donor requirements/restrictions, and shipping schedules.

• Work with other GIK team members to build shipments based on allocation methodology and shipment schedule.

• Leadership of weekly order review meeting and provision of regular feedback to the Global Partnership teams on the progress of shipment building and composition of shipments for their regions; make necessary shipment adjustments based on their input.

• Generate inventory reports and analysis (slow moving inventory, short dated, historical allocation reports); make recommendations for assignment options and reallocate as needed.

• Maintain well-rounded understanding of the varying regional partners in Americares’ network. This information should consider identified partner priorities, historic shipments, and previous product donation requests and should be utilized in the product allocation process.

• Support Strategic Partnerships and Distribution staff by providing recommendations on inventory management to optimize allocation and shipping options. Recommendations should balance ease of shipment building with level of detail required to support partner receipt and distribution.

• Create dynamic and intuitive dashboards that translate A2M program data into actionable business intelligence for inter- and intra- departmental stakeholders

• Enter product information into our offer evaluation and inventory management systems and coordinate with Strategic Partnerships to ensure information is correct and up-to-date

• Responsible for management of GIK intern and GIK liaison for intern project as needed

• Primary GIK coordinator and liaison for Donor Engagement activities, including kitting events in the Americares Distribution Center

• Assistance with various administrative tasks such as scheduling meetings, document editing, etc., as required

• Other duties as required to support the Operations team

• Accurate and timely fact-gathering to support product acceptance and product allocation assessments.

• Effective information management, including maintenance of products database and coordination across Global Partnerships and Strategic Partnerships to access and enhance other databases.

• Thorough execution of all tasks required to maintain integrity and effectiveness of GIK Process Management.

• Some limited travel (domestic and/or international) to create connectivity and first-hand experience with partner GIK donation handling/management and GIK donors, as well as Emergency Response work as needed by Cadre program.

We’d love to hear from you if…

• You have a Bachelor’s degree with related work/study experience preferred

• You have Operations management (e.g., logistics, procurement, fulfillment) and/or business planning

• You have STEM experience (Biology, Chemistry, Mathematics and/or Statistics in particular)

• You have experience in healthcare supply, pharmaceutical, medical relief and/or international aid

• You have strong organization skills; attention to detail

• You have proficiency with Excel; other database skills preferred (Access)

• You have proficiency with business intelligence software such as PowerBI or Tableau

• You are a fact-based decision maker

• You are able to effectively organize, synthesize and draw implications from much data

• You are oriented to feedback, learning and improvement

• You have demonstrated ability to manage overlapping tasks, balance priorities and meet deadlines

• You are a collaborative/active listener

• You are a strong communicator with the ability to present information clearly and effectively, tailored to the intended audience

• You have high energy; even-keeled temperament

• You have an interest in and passion for Americares humanitarian mission

• You have the ability to travel, as needed (limited)

• You have language in at least one of our core languages: Spanish, Tagalog, Hindi, Kiswahili, Haitian Creole (this would be a plus, but is not a requirement)

• You have US work authorization (required)

Additionally, our core competencies as an organization are:

• Ownership and results

• Communication

• Problem solving

• Equity and inclusion

• Teamwork and conflict resolution

• Leadership

• Prioritization

• Management

• Strategy and planning

• Decision making

We know not all applicants will demonstrate all the competencies we’re looking for. We encourage you to apply even if you do not check all the boxes above, and we look forward to reviewing your application holistically.

What you can expect:

• Interview with People and Talent (45 minutes)

• Video interview with Hiring Managers (45 minutes)

• Video interview with team (45 minutes)

• References

• Offer and background check

As a global health organization, we are committed to ensuring a safe environment for our staff, partners, and visitors. All Americares staff and visitors who are on-site at any of our locations or will be traveling for work are required to be fully vaccinated (which includes a booster, when eligible) against COVID-19 unless an exemption required by law is applicable.

Americares is currently authorized to support remote work employees in the following locations: Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, North Carolina, Pennsylvania, Puerto Rico, Tennessee, Texas, Virginia, and Washington. #LI-REMOTE

Americares is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, sexual orientation, gender expression, pregnancy or pregnancy-related condition, age, national origin, ancestry, physical or mental disability, genetic information, marital status, veteran status, or any other characteristic protected by law.

To request disability accommodation to participate in the job application or interview process, please contact us at talentcenter@americares.org.