Industrial Account Manager jobs in Gastonia, NC

This is an onsite/hybrid position based at our location in Raleigh, NC OR Gastonia, NC OR Portage, MI.

JOB RESPONSIBILITIES:

− The Key Account Manager (KAM) - Industrial Mobility is responsible for maintaining the relationship and business development of the assigned customer (including responsibility for Profit & Loss) and steering the business

− The Key Account Manager is the representative of the customer voice within MANN HUMMEL

− Act as the main interface to the customer, especially for all commercial issues and needs to maintain the relationship to the customer

− Preparation of sales opportunities: establish customer intimacy, identify leads and opportunities based on commercial and technical aspects

− Support and execute the dedicated customer strategy

− Work with the customer on standard products as well as customized solutions

− Initiate and lead the business acquisition process

− Follow-up business opportunities even before receiving an RFQ or providing an initiative offer through the quotation and decision phase (won or lost order) until the product launch, if applicable and check the customer development afterwards

− Customer specification: check feasibility regarding technical, commercial, legal, and timing dimensions also by involving other relevant internal functions

− Submit quotations and negotiate individual pricing in alignment with standards and superiors

− Negotiate customer specific contracts in alignment with superiors and legal department

− Constantly check the fit between customers’ expectations and demands and MANN HUMMEL’s offer (technical, commercial, ecological wise) including the documentation of deviations and negotiation with the customer

− Analyze competitive situation in the market segment(s) the customer is active and compare the situation of MANN HUMMEL and other market players at the customer on a regular basis

− (International/Global) projects: involve all relevant functions and act as the interface between customer and internal functions to drive the project forward

− Conduct won or lost order analysis for selected projects including the lessons learned with the corresponding team

− Work and align with the Global Key Account Manager on the strategies and necessities to have success

− Manage disputes and overdue customer payments

− Manage internal project teams

− Other duties assigned

JOB REQUIREMENTS:

Education:

− Bachelor’s Degree in Engineering, Business Administration, or a related field

Experience:

− 3 years of relevant business experience in the automotive industry

− Suitable customer commercial experience in Program Management or Sales

Required Skills:

− Customer orientation, organization and coordination skills, self-initiative and ability to work under pressure

− Responsible, respectful, and can adapt to very dynamic situations

− Ability and willingness to work off hours when necessary

− Strong and assertive, while respectful

− Conflict management, good communicator, and negotiation skills

− Strategic, creative and innovative

− Must be able to travel locally, domestic, and international as necessary

− Ability to utilize MS Office (Excel, Word, PowerPoint), SAP, etc.

Job Type: Full-time

Pay: $85,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Yearly bonus

Application Question(s):

• In a new worksheet, what's the correct formula to reference Cell D5 from the ALLSALES worksheet?

A. =ALLSALES!D5
B. =ALLSALES!"D5&"
C. ="ALLSALES"D5
D. ='ALLSALES'D5
E. =D5

• Why would you most likely use the "freeze panes" feature in Microsoft Excel?

A. To keep a header row visible while scrolling
B. To freeze certain cells to prevent formulas from breaking
C. To restrict access to certain rows
D. To restrict the formatting of certain cells for sharing data clearly

• You're preparing a sales presentation to showcase quarterly sales growth and forecast future trends.

Which feature of Microsoft PowerPoint would you use?
A. Embedded excel charts
B. SmartArt graphics
C. Slide transitions
D. Animation effects
E. Action buttons

• Will you be able to reliably commute daily/weekly to either our Gastonia, NC OR Raleigh, NC, OR Portage, MI locations?
• Do you have sales development based project management experience?

Education:

• Bachelor's (Required)

Experience:

• relevant Automotive industry business development: 3 years (Required)

Ability to Relocate:

• Gastonia, NC 28054: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: Hybrid remote in Gastonia, NC 28054