Inside Sales Manager jobs in Grand Rapids, MI

What We Offer!

• Team oriented environment
• Pet friendly workplace
• Onsite Free Chiropractic care
• MVP Sports Corporate Program
• Supplier Discount Program
• Hands on business experience
• Competitive starting salary
• 401k 25% match on the first 8% contribution to help you start or continue saving towards your retirement goals
• Team oriented environment and more!
• Awarded “National Best & Brightest Companies To Work For” 10 consecutive years running (2010 – 2020)
• Awarded “National Best & Brightest Elite Winner”:
• 2010 - Elite Winner in Recognition & Retention
• 2016 - Elite Winner in Community Initiatives
• 2017 - Elite Winner in Recruitment, Selection & New Employee Orientation
• 2020 - Elite Winner in Communication & Shared Vision

Job Description: As an Inside Sales Account Manager, you will provide a premium in service to our customers while maintaining a responsible cost structure to Mill Steel’s financial success as a Service Center. All the while generating a positive atmosphere outwards to our customers and coordinating with all other departments and employees at Mill Steel the successful delivery of product. To also engage in a leadership role with designated account base, salesperson(s), our staff’s and departments at Mill Steel, thus creating and leading an energetic work environment for our company.

Duties and Responsibilities:

• Operate as the lead point of contact for all matters specific to your accounts.
• Build and maintain strong, long-lasting, customer relationships.
• Develop a trusted advisor relationship with key accounts.
• Ensure the timely and successful delivery of our product according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to management.
• Forecast and track key account metrics.
• Prepare reports on account status.
• Assist with high severity requests or issue escalations as needed.
• Aged inventory management
• Pricing accuracy
• Order entry accuracy
• Clear and effective communication of stock availability to customers and Sales Representatives via phone and email.
• Fulfillment flow management
• Complete weekly summary reporting to send to Inside Sales Manager and Senior Fulfillment Director

Qualifications:

• Excellent verbal and written communication skills.
• High level problem-solving and analytical skills
• Time Management.
• The ability to grow and develop strong relationships.
• The ability to multitask & work on a team.
• Proficient with Microsoft Office applications, including Outlook, Word and Excel

Mill Steel Company is a family owned, Flat-Rolled Steel Service Center founded in 1959. The company’s success has been driven by its long-term status as a preferred supplier of high-quality steel to automakers and their suppliers across North America as well as customers in the appliance, agricultural equipment, homebuilding and office furniture industries. Mill Steel has production facilities in Grand Rapids and Melvindale, Michigan, Birmingham, Alabama, Jeffersonville, Indiana, Houston, Texas and the newest location, Mansfield, Ohio. Our main corporate headquarters is in Grand Rapids, Michigan.

This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Microsoft Excel: 1 year (Preferred)

Work Location: In person