Insurance Customer Service Representative jobs in Battle Creek, MI
Recently Added Insurance Customer Service Representative jobs
Customer Service Representative
- Aaron Bisson - Farm Bureau Insurance Agency
-
Washington, MI
FULL_TIME
-
The Customer Service Representative at the Aaron Bisson Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.Benefits/Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
- Health Benefits (Medical, Dental, Vision)
- Signing Bonus
- Life Insurance
Responsibilities- Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
- Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
- Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
- Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
- Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
- Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
- Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
- Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications- Hold the insurance license required by your state and have a minimum of two years of customer service experience.
- Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
- Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
- Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
- 7 Days Ago
Team Member/Customer Service
- Farm Bureau Insurance- Chris Maye Agency
-
Marshall, MI
FULL_TIME
- DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a CSR plus sales in the insurance industry. As a CSR plus sales, you will play a crucial role in delive...
- 1 Month Ago
Insurance Sales Representative
- Kp Insurance Agency
-
Battle Creek, MI
FULL_TIME
- Job Description We are seeking a passionate, self-driven, natural born sales person with a desire to make a difference in peoples lives. As our newest insurance sales representative you will sell, mar...
- 20 Days Ago
Customer Service Representative
- Quality Aluminum Products
-
Hastings, MI
FULL_TIME
- Position Summary: Provides optimum customer service which exceeds customer’s expectations. Maintenance and enhancement of existing business and obtaining new business; to service the customer in one c...
- 17 Days Ago
Customer Service Representative
- Michigan Credit Union League
-
Kalamazoo, MI
FULL_TIME
- Organization: Consumers CU Date Posted: February 2, 2024 Region: Southwest Michigan Location of Position: Kalamazoo, MI Position Level: Entry The Consumers Credit Union team is looking to hire a passi...
- 21 Days Ago
Customer Service Representative
- First Student
-
Kalamazoo, MI
OTHER
- Location 3711 Gembrit Circle Kalamazoo, Michigan 49001 US Phone Number (269) 350-2970 Categories Operation Support Req ID JR2566 Customer Service Representative (Open)First for a reasonFirst Student i...
- 21 Days Ago
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0 Insurance Customer Service Representative jobs found in Battle Creek, MI area
Customer Service Representative
- Rentokil Initial
-
Kalamazoo, MI
- **Customer Service Representative** CAROUSEL_PARAGRAPH * Kalamazoo, Michigan * Customer Service/Support * 30539 Rentokil...
- 4/26/2024 12:00:00 AM
Customer Service Sales Representative
- InsuraTec Services Group
-
Kalamazoo, MI
- Customer Service Sales Representative Location: Remote, Virtual, Work From Home Experience Level: Entry-Level (No Experi...
- 4/25/2024 12:00:00 AM
Client Service Associate - The Wiser Financial Group
- Kestra Financial
-
Kalamazoo, MI
- Summary: Financial Plan ning firm located in Kalamazoo Michigan seeks a highly energized and confident client service as...
- 4/25/2024 12:00:00 AM
Patient Service/Front Desk Coordinator
- MyEyeDr.
-
Plainwell, MI
- Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you ...
- 4/25/2024 12:00:00 AM
Customer Service Specialist
- Rollins, Inc.
-
Portage, MI
- ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020313 Showing ...
- 4/24/2024 12:00:00 AM
Patient Service Representative
- Midwest Dental Group
-
Kalamazoo, MI
- X Patient Service Representative Position in Kalamazoo, MI **Patient Service Representative Position in Kalamazoo, MI** ...
- 4/23/2024 12:00:00 AM
Customer Service Representative
- Progressive Corp.
-
Kalamazoo, MI
- Customer Service Representative **Job Number** : 188733 If you enjoy helping others and flourish in a fast-paced environ...
- 4/23/2024 12:00:00 AM
Client Service Associate - The Wiser Financial Group
- Kestra Financial
-
Kalamazoo, MI
- Summary: Financial Plan ning firm located in Kalamazoo Michigan seeks a highly energized and confident client service as...
- 4/23/2024 12:00:00 AM
About Battle Creek, Michigan
Battle Creek is a city in the U.S. state of Michigan, in northwest Calhoun County, at the confluence of the Kalamazoo and Battle Creek rivers. It is the principal city of the Battle Creek, Michigan Metropolitan Statistical Area (MSA), which encompasses all of Calhoun County. As of the 2010 census, the city had a total population of 52,347, while the MSA's population was 136,146.
According to the United States Census Bureau, the city has a total area of 43.73 square miles (113.26 km2), of which 42.61 square miles (110.36 km2) is land and 1.12 square miles (2.90 km2) is water, making Battle Cree...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Insurance Customer Service Representative jobs
$34,705 to $43,495
Battle Creek, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does an Insurance Customer Service Representative do?
Insurance Customer Service Representative in Dublin, PA
Develop ongoing networking relationships with Small Business owners – such as Real Estate Agents, Mortgage Lenders, Auto Dealers, etc.
December 17, 2022
Insurance Customer Service Representative in El Paso, TX
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
May 19, 2023
Insurance Customer Service Representative in Evansville, IN
Creates and maintains client files in accordance with office procedures.
May 24, 2022