Insurance Customer Service Representative jobs in Newton, MA

Job Description

We'll help you grow your career. Join a culture of caring! Excellent compensation and benefits and sign on bonus. We're searching for an enthusiastic, customer-driven, and knowledgeable person to join our team as a full-time Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role.

Benefits

Responsibilities

• Immediately greet all customers, in a friendly and helpful manner.
• Provide exceptional customer service to our clients and prospects.
• Update customer management system with policy information.
• Provide information regarding policies to customers.
• Process customer policy change requests.
• Issue insurance policies to customers.
• Vehicle registration through our in-office RMV site. Training will be provided.

Requirements

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Strong communication skills, both oral and written.
• Proficiency in Microsoft Office & Adobe Acrobat.
• Possess a genuine willingness to learn, be intuitive, resourceful and coachable.