Insurance Customer Service Representative jobs in Syracuse, NY

Local Independent Insurance Agency seeking full time personal lines insurance customer service representative.

Ideal applicant should currently possess NY State Personal Lines insurance agent or brokers license but will train the right candidate and assist with obtaining license.

Duties include all phases of customer service for personal lines type policies including payments, billing questions, policy changes, photo inspections, assisting claims reporting and inside sales.( Auto, Homeowners, Renters, Rental Property, Cycle, Boat, ATV, Umbrella ) Must be detail oriented and able to multitask. Must work well with other employees and able to communicate with customers in person, over phone, and or email communications. Must have basic computer skills including ability to navigate multiple insurance company web sites, Microsoft Word, Microsoft Excel, Microsoft Outlook Mail and Insurance Agency Management software. Prior independent agency experience and use of Applied TAM management system a plus.

Compensation depending on experience. Group Heath Insurance,Term Life Insurance and Simple IRA Retirement plan available. Please send resume and salary requirements for consideration.

Additional sales commission incentives in addition to base salary available.

Insurance License Required:

• Yes

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Autonomous/Independent -- enjoys working with little direction
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Pay may depend on skills and/or qualifications

Experience:

• Personal Lines Insurance Customer Service: 1 year (Required)

License/Certification:

• NYS Personal Lines Insurance Agents License (Required)

Work Location: In person