Insurance Customer Service Representative jobs in Tucson, AZ

```Duties:```
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Upsell products and services to maximize sales opportunities
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Analyze customer interactions to identify trends and areas for improvement
- Perform accurate data entry and maintain customer records

```Qualifications:```

• Previous experience in customer service or a related field is preferred
• P&C licensed, Life Licensed preferred
• Strong communication skills, both verbal and written
• Bilingual proficiency in English and Spanish is a must
• Excellent phone etiquette and active listening skills
• Sales experience or the ability to effectively promote products and services

We offer competitive pay and benefits package for this position. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.

Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person