Intake Services Representative - Home Care jobs in Antioch, CA

Description

About HealthFlex: Looking to make a difference? Join a team founded by nurses, where empathy is our driving force. At our agency, we believe healing happens best in the comfort of home, allowing patients and their families to cherish their time together. As one of the nation's largest privately owned agencies, we're dedicated to serving communities across the San Francisco Bay Area, North Bay, Central Valley, and the Greater Sacramento Area. If you're passionate about making a meaningful impact, we'd love to have you on board.

Position Summary: The Home Health Intake Coordinator oversees the initial intake process for patients referred to home health services. They collaborate with patients and healthcare providers, gathering essential information, coordinating assessments, and ensuring a seamless transition into home-based care. Their role encompasses providing exceptional customer service, evaluating eligibility, scheduling visits, and initiating the care process to facilitate timely and efficient care delivery.

• Receive and process new patient referrals using industry leading EMR system
• Performs accurate and timely data entry
• Assigns new patients to a Case Manager to ensure the admissions visit is completed within 48 hours of referral receipt
• Communicate with various healthcare professionals to provide highest level of care
• Use HIPPA compliant eFax system to receive and process orders for new and current patients
• Perform follow up calls to patients and families to offer clear and supportive communication
• Perform other various coordination duties to support day to day workflow

Locations: We are hiring for the following locations: Burlingame, San Jose, Oakland and Fairfield

Schedule Options:

• Weekday Coverage: Monday-Friday, including a weekend rotation 
• Weekend Coverage: 5 days per week including every Saturday and Sunday (examples: Thursday-Monday, Friday-Tuesday, etc.)

Compensation:

• $25.00/hr - $40.00/hr
• This position is also eligible for monthly productivity bonuses
• Compensation is determined by the following factors; experience, knowledge, skills, location, as well as internal equity and alignment with market data.

Benefits:

• We offer a variety of health plans to meet your needs; including HSA and FSA options
• Health benefits are inclusive of dependent coverage, medical, dental and vision
• Generous PTO and Paid Holidays so you can enjoy a work/life balance
• Healthy 401K matching and participation begins after 90 days of employment
• Employee Assistance Program 
• Rewards program where points are redeemed for gifts of choice
• Other perks such as Pet Insurance and discounts to a variety of services 

Acknowledgements and Awards:

• 7 time winner of “Best & Brightest Places to Work” 
• 6 time winner of “Inc 500 Fast Growing Companies”
• Winner of “Better Business Bureau Torch Award”
• 4.6 Star Glassdoor Rating
• 5 Star Medicare Quality Rating

Requirements

Qualifications:

• Two years of administrative experience preferably in a medical setting required
• Direct Intake and/or patient registrations/admissions experience highly desired

Don't just take it from us, check out what others are saying about their experience at HealthFlex and visit Glassdoor, our reviews speak for themselves! To get a taste of our fun and supportive culture visit Facebook and LinkedIn.  HealthFlex is an Equal Opportunity Employer. It is HealthFlex’s policy to provide equal employment opportunities for all employees and job applicants. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, religion, creed, color, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, genetic information, marital or domestic partner or relationship status, family or parental status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, height, weight, place of birth ,or any other status protected by federal, state, or local law.