Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Wee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service. The Layton clinic is currently hiring for the following shift:
Monday - Friday 4 pm - 9:00 pm
Job Description:
In this position, as a Patient Services Representative, you will be responsible for the accurate scheduling of appointments, routing messages to appropriate departments, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments on accounts, monitoring the waiting area to ensure appropriate flow of patients, and other duties as assigned.
Job Qualifications:
• Previous customer service experience highly recommended.
• Experience working in a medical office setting desired.
• Ability to communicate effectively with providers, staff, and patients/parents.
• Capable of prioritizing multiple job demands and work in a fast-paced health care environment.
• Demonstrate compassion and understanding for the patient and families.
• Basic computer knowledge and phone etiquette required.
• Must possess a GED/High School diploma.
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0 Intake Services Representative - Home Care jobs found in Layton, UT area