Intake Services Representative - Home Care jobs in New London, CT

Home Care Scheduler (Full-Time Care Coordinator)

Care at Home is an award-winning agency that provides non-medical, home care services in Connecticut (CT) and Rhode Island (RI). National awards in 2022 include the Employer of Choice. Most notably, Care at Home is known as one of the fastest-growing home care agencies in the industry. Care at Home is an equal-opportunity employer and workplace.

Position: Care at Home is seeking an experienced, self-motivated, and problem-solving individual to fill a full-time, on-site Caregiver Scheduler position in New London, Connecticut (CT). The ideal candidate will be a team player, reliable, organized, and have excellent communication skills. Minimum 1-year scheduling experience required.

Schedule:

• Monday - Friday: 8:30am to 4:30pm

Responsibilities:

• Field incoming calls
• Create/maintain client and staff schedules
• Maintain excellent relationships with clients and caregivers
• Manage client and caregiver satisfaction (Q&A Calls)
• Perform and update care assessments as needed
• Conduct screening and intake calls as needed

Requirements:

• Minimum 1-year scheduling experience
• 1-year minimum of Home Care Scheduling (preferred)
• Home care, nursing home, assisted living facility, or hospital scheduling experience a plus
• Multi-tasking in a fast-paced environment
• Excellent communication skills
• Proficient with using computers, Google web applications, Microsoft 365, and Outlook
• High school diploma or GED
• Authorized to work in the U.S.
• Must pass a national background check
• Valid driver's license and reliable transportation

Benefits:

• Weekly pay
• Health benefits
• Paid time off

Visit CareAtHomeNow.com to learn more about our agency.

TAGS: SCHEDULER, HOME CARE SCHEDULER

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