Investment Assistant jobs in the United States

A successful Financial Planning Practice in Knightdale, NC is seeking a qualified professional to join their team in the important role of full-time Sales Assistant.

This position requires excellent customer service and problem-solving skills which helps the candidate to confidently provide information to the advisor and clients in a reliable, efficient, and professional manner.

Candidate must be extremely organized, detail-oriented and a self-starter.

Skills Required:

• Ability to develop strong client relationships
• Excellent oral and written communication skills
• Ability to work independently and as a team member
• Problem solver and critical thinker
• Ability to anticipate client and advisor needs
• Capable of working under deadlines
• Ability to do research to answer questions independently
• Detail-oriented
• Excellent time management

Knowledge/Experience:

• Series 6/7 and 63/66 FINRA registrations preferred
• Customer service experience required
• Word processing and spreadsheet experience required.
• Organizational and time management skills (i.e., ability to manage multiple priorities)
• Preferably securities registration with at least 2 years of previous experience in a sales support role or the equivalent combination of education and experience for the right candidate

Responsibilities:

• Responsible for client contact which includes communication by phone and email
• Clients servicing to include general account inquiries, account changes, distributions, beneficiary changes, account updates, etc.
• Client appointment preparation (running performance reports)
• Assistance with scheduling client appointments via our scheduling software
• Monitor incoming and outgoing mail
• Document client interactions via our Client Relationship Management (CRM) system
• Prepare and submit client paperwork and financial transactions
• Prepare and process paperwork or new & existing business for primarily brokerage platform investments with the occasional annuity and life insurance products
• Respond to and correct paperwork not in good order
• Other projects and tasks as assigned

Software Used:

• CRM, MS Outlook, Excel, and Word, Albridge, DocuSign, and Adobe.

Benefits: Retirement plan offered with 4% match. Health insurance.