IT Asset Manager jobs in Middlesex, NJ

Location: Edison, NJ or Canton, MA

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.

We give you a world of potential

Computershare has an exciting opportunity for a permanent full-time IT Asset Manager to join our Computershare Technology Services team.

There are a few things that make this opportunity truly fantastic:

• This is an exciting new role where you'll have the unique opportunity to pioneer and shape processes and strategies. You'll also be part of a dynamic and supportive team that encourages innovative ideas.
• This role has a global reach where the influence you have will be felt cross-regionally.
• We offer continuous learning opportunities and put emphasis on continued improvement, growth and career progression.
We offer a competitive total compensation package, with further details found below.

A role you will love

In this role, you’ll ensure operational asset management alignment across regional field support teams in EMEA, Americas, and APAC. You will also play a pivotal role in coordinating global project deliverables, including end user device refresh, security patching, and larger IT initiatives such as OS upgrades.

In addition, you’ll manage the budget for hardware and software procurement and lifecycle management, ensuring accurate tracking of expenditure and forecasting future asset needs.

Other key responsibilities include:

• Developing and implementing policy for Hardware Asset Management (HAM) and Software Asset Management (SAM) acquisition, usage and retirement across all Computershare locations
• Establishing automated processes for asset registration, allocation, returns, and disposals
• Overseeing the procurement, deployment, and decommissioning of hardware assets such as laptops, desktops, smartphones, monitors, and peripherals
• Creating and managing the annual budget for assets, ensuring alignment with business needs and financial goals
• Forecasting future asset requirements and costs based on business growth and refresh cycles
• Collaborating with procurement teams to source assets from approved vendors
• Establishing and maintaining strong relationships with key vendors, ensuring competitive pricing and timely delivery of assets
• Acting as the primary point of contact for global coordination of assets and any asset impacted IT projects
• Developing and maintaining project timelines and ensure that regional teams meet key deliverables and deadlines
• Working closely with IT, finance, and regional field support teams to align asset management activities with broader business objectives
• Acting as a liaison between stakeholders to address specific end user needs, requirements, and escalations
• Developing and providing regular reports on asset status, usage, and performance to senior management
• Utilizing data to make informed decisions and improve processes
• Continuously evaluating asset management processes to identify areas for improvement in terms of efficiency, cost, and user satisfaction
Adapting to changing and conflicting business priorities and demonstrate the ability to influence the team to work in an agile manner ensuring high levels of service quality

What will you bring to the role?

You have excellent communication and interpersonal skills and can effectively build relationships while working with stakeholders and partners at all levels. You also influence and challenge effectively and listen and respond to challenges.

You’ll also bring:

• 5 years of experience working across multiple ITIL aligned disciplines in a management capacity, especially Incident, Problem and Change
• Demonstrable experience in establishing IT Asset Management, procurement or related roles
• Proven experience with managing end user devices at a global scale, including budget oversight and financial tracking
• Experience using asset management tools and systems (e.g. ServiceNow)
• Strong vendor management and negotiation skills
• Experience with ITIL process design & implementation
• Experience developing and maintaining service agreements and managed service arrangements with internal team and external suppliers
• Ability to keep the team updated on strategic initiatives by means of written updates and presentations
• Solid leadership skills with the ability to coach and mentor direct reports and instill strategic objectives and direction

Bonus points if you have:

• Experience operating in IT management roles in a financial services industry
Experience leading operational technology teams

Rewards designed for you

Paid parental leave , flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Compensation. The typical base pay range for this role is $115,000 - $150,000 USD. This base pay is specific to Edison, NJ and may not be applicable to all locations. This range reflects our good faith effort to pay fairly based on our job evaluation of this role and we tailor our offers within the range based on the selected candidate’s relevant knowledge, skills, experience, and other job-related factors.

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