IT Procurement Administrator jobs in Gillette, WY

Summary of Position:

Highly successful candidates will enjoy solving new problems each day, proactively identify ways to improve user experience, and independently manage priorities to best support our company’s mission.

Our IT Endpoint Administrator is responsible for daily IT operational needs on the user endpoints. They support our clients by understanding their network and systems’ needs before implementation and will be working towards managing and maintaining systems. The Endpoint Admin supports hardware, software, SaaS, and related wireless/VPN technologies.

Job Knowledge & Qualifications

Candidates will be responsible for setting up, maintaining and assisting end users with required equipment such as; laptops, printers, smart phones and tablets. The successful candidate will have experience with or a willingness to learn the following software technologies: Microsoft Intune, Microsoft Autopilot, Powershell, Azure / Entra ID Administration, Active Directory, M365 Admin, Microsoft Windows Desktop OS Admin, Apple iOS Admin via Microsoft Intune, General Understanding of Networking, Subnetting, VLAN and SharePoint. Top candidates will also have some knowledge of Power Platform, Powershell, and Ubiquiti Unifi.

Responsibilities:

· Provide technical support to end-users, both in person and remotely

· Troubleshoot hardware, software, and network issues

· Install, configure, and maintain computer systems, software, and peripherals

· Set up and troubleshoot mobile devices

· Manage user accounts and permissions in Active Directory

· Collaborate with other IT team members to resolve complex technical issues

· Document support activities and resolutions in ticketing system

· Provide excellent customer service and ensure timely resolution of technical problems

· Diligence in reviewing and following internal processes and documentation

· Critical Thinker and able to drive results

· Take part in companywide projects (system upgrades, security rollouts)

· Test and qualify new hardware/software for the company

· Conduct inventory management and control for workstations and endpoints

· Administer patch management systems, including those integrated with Azure services and Mobile Device Management (MDM) platforms.

· Troubleshoot and resolve endpoint-related issues efficiently.

· Must be able to work independently and proactively identify issues

· Participate in testing and quality assurance activities to ensure software stability and reliability.

· Completion of a yearly training plan and or certifications as required.

· Any other task or duty as assigned or required

· Responsible for initial onboarding of employees on all desktop applications

o Outlook, Word, Excel, & Teams

§ Additional training may be asked to help any individuals that might need additional support.

· Occasional Travel Requirements 35%

o Mostly local from Corporate HQ to downtown office in Casper, WY

o Some interstate travel – Scottsbluff, NE

§ Potential for other sites in coming years.

Qualifications and Skills

· 2 years of IT support experience

· Proficient with Microsoft 365 administration

· Expertise in deploying and supporting desktops/laptops, phone systems, and various mobile devices

· PowerShell scripting experience is preferred

· CompTIA A and Network is preferred

Working Environment and Physical Demands:

Moderate noise (examples: business office with computers and printers, light traffic, plant background noise). The job is performed under a generally hazard free environment.

PHYSICAL DEMANDS: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “occasionally” means up to 25% of working time, “regularly” means between 26 and 75% of working time, and “frequently” means 76% and more of working time.

The employee is required to talk and hear. The employee is frequently required to sit and use their hands and fingers, to handle or feel, to manipulate keys on a keyboard and view data on a computer screen. The employee is occasionally required to stand, climb stairs, walk, and reach with arms and hands. The vision abilities required by this job include close vision. Some travel and overnight stays required.

Employment Type:

· Job Types:

· Full-time Non-Exempt

· Schedule:

· 8 AM – 5 PM MST – Requirements to flex outside of these hours will be expected.

· Monday to Friday

· Ability to commute/relocate:

· Casper, WY

· Work Location:

· In person

· We use E-Verify to confirm U.S. Employment eligibility.

Job Type: Full-time

Pay: $41,600.00 - $66,560.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Compensation package:

• Holiday pay
• Overtime pay

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• IT: 2 years (Required)

License/Certification:

• CompTIA A (Preferred)

Ability to Commute:

• Casper, WY 82601 (Preferred)

Ability to Relocate:

• Casper, WY 82601: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person