IT Service Desk Supervisor jobs in Danbury, CT

Position: Service Logistics Coordinator - Remote | WFH

Job Overview

We are looking for a meticulous and customer-oriented Service Logistics Coordinator to become part of our dynamic team. This remote position offers the chance to engage with advanced technology while delivering outstanding support to our clientele.

Key Responsibilities

• Deliver prompt and effective assistance to customers, resolving inquiries and concerns.
• Manage logistics related to product repairs and replacements efficiently.
• Maintain precise inventory records for service parts and loaner units.
• Compile and uphold detailed documentation of service activities.
• Recognize and act on opportunities for process enhancements.
  
  

Required Skills

• Exceptional organizational and time management capabilities.
• Strong verbal and written communication skills.
• Keen attention to detail and a commitment to accuracy.
• Proficient problem-solving and critical thinking skills.
• Background in customer service or logistics is advantageous.
• Proficiency in Microsoft Office Suite is essential.
  
  

Qualifications

• Prior experience in customer service or logistics is preferred.
• High attention to detail and organizational skills.
• A high school diploma or equivalent; further education is a plus.
  
  

Career Growth Opportunities

Joining our team opens the door to a variety of professional development and advancement opportunities within a reputable company.

Company Culture And Values

We pride ourselves on fostering a collaborative work environment that values innovation and teamwork, ensuring that every team member contributes to our mission of exceptional service delivery.

Compensation And Benefits

We offer a competitive salary and an attractive benefits package that encompasses health insurance and additional perks.

Employment Type: Full-Time