IT Service Desk Supervisor jobs in Kansas City, KS

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IT Service Desk Technician
  • Inceed
  • Olathe, KS CONTRACTOR
  • Compensation: $19-$20/hr

    Olathe, Kansas

    IT Service Desk Technician

    Inceed has partnered with a great company to help find a skilled IT Service Desk Technician to join their team!

    This is an entry-level role that offers an excellent opportunity for someone looking to grow their career in IT support. The IT Service Desk Technician will provide essential first-line support for all IT-related issues, responding to service desk calls and ensuring prompt resolution or escalation.

    Responsibilities:

    • Provide 1st level support for incoming calls, emails, and messages
    • Troubleshoot and resolve basic hardware and software issues
    • Maintain accurate records of service requests, actions, and resolutions

    Required Qualifications & Experience:

    • Up to 1 year help desk or related experience
    • Familiarity with Active Directory and mobile devices
    • High school diploma or equivalent

    Nice to Have Skills & Experience:

    • A Certification
    • Previous experience with ServiceNow
    • Degree in Information Systems or related

    Perks & Benefits:

    • 3 different medical health insurance plans, dental, and vision insurance
    • Voluntary and Long-term disability insurance
    • Paid time off, 401k, and holiday pay
    • Weekly direct deposit or pay card deposit

    If you are interested in learning more about the IT Service Desk Technician opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.

    We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

    Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

    #MON

  • Just Posted

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IT Help Desk Technician
  • SMITH & LOVELESS MASTER
  • Lenexa, KS OTHER
  • Job Details Job Location: S&L Inc - Office - Lenexa, KS Salary Range: Undisclosed DescriptionSmith & Loveless is united under one cause: “Protecting Water. Protecting People.” We are seeking a Help De...
  • 1 Month Ago

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PT Car Wash Supervisor
  • UNITED PARCEL SERVICE
  • Kansas, KS FULL_TIME
  • Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innova...
  • 3 Days Ago

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Director of Customer Service - Global Remote
  • Get It - Marketing
  • Lenexa, KS FULL_TIME
  • Job Title: Global Customer Service DirectorReports to: Vice President, Global SalesDirect Reports: VariedLocation: RemoteEmployment Status: Full-Time, ExemptCompany OverviewWe are a recognized leader ...
  • 3 Days Ago

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Front Desk Associate/Supervisor
  • Mayfair Cleaners/Arrow Fabricare
  • Fort Leavenworth, KS FULL_TIME
  • Fort Leavenworth Dry Cleaner is seeking a full-time Front Desk - Supervisor to join our dedicated team. This role requires a polished appearance, energetic demeanor, and the ability to deliver an outs...
  • 2 Days Ago

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Director of Customer Service - Global Remote Leadership
  • Get It - Marketing
  • Lenexa, KS FULL_TIME
  • Job Title: Global Customer Service DirectorReporting to: Vice President of Global SalesLocation: RemoteEmployment Type: Full-Time, ExemptAbout The CompanyWe are an innovative global precision livestoc...
  • 5 Days Ago

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0 IT Service Desk Supervisor jobs found in Kansas City, KS area

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Overnight Valet Parking Attendant - Kansas City, MO
  • Parking Management Company
  • Kansas City, MO
  • Job Details Job Location Kansas City MO - Kansas City, MO Position Type Full Time / Part Time Education Level None Trave...
  • 12/13/2024 12:00:00 AM

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Customer Service Rep (1534) - Grain Valley
  • Domino's Pizza
  • Grain Valley, MO
  • Company Description Locally owned and operated by a franchisee who cares for the Team Members and creates a fun working ...
  • 12/13/2024 12:00:00 AM

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Customer Service Rep (1694) 7208 Wornall Road
  • Domino's Pizza
  • Kansas City, MO
  • Company Description Core Values * Treat everyone with Integrity and Respect * Quality is everything * Guarantee that eve...
  • 12/12/2024 12:00:00 AM

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Customer Service Rep (1680) - Sugar Creek
  • Domino's Pizza
  • Independence, MO
  • Company Description Locally owned and operated by a franchisee who cares for the Team Members and creates a fun working ...
  • 12/12/2024 12:00:00 AM

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Customer Service Rep (1610) 2516 NE 43rd Street
  • Domino's
  • Kansas City, MO
  • Company Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every gue...
  • 12/11/2024 12:00:00 AM

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Customer Service Rep (1694) 7208 Wornall Road
  • Domino's
  • Kansas City, MO
  • Company Description Core Values Treat everyone with Integrity and Respect Quality is everything Guarantee that every gue...
  • 12/11/2024 12:00:00 AM

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Customer Service Rep (1627) - S Noland
  • Domino's Pizza
  • Independence, MO
  • Company Description Locally owned and operated by a franchisee who cares for the Team Members and creates a fun working ...
  • 12/10/2024 12:00:00 AM

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Customer Service Rep (1535) - Blue Springs
  • Domino's Pizza
  • Blue Springs, MO
  • Company Description Locally owned and operated by a franchisee who cares for the Team Members and creates a fun working ...
  • 12/9/2024 12:00:00 AM

Kansas City is the third-largest city in the State of Kansas, the county seat of Wyandotte County, and the third-largest city of the Kansas City metropolitan area. Kansas City, Kansas is abbreviated as "KCK" to differentiate it from Kansas City, Missouri, after which it is named. It is part of a consolidated city-county government known as the "Unified Government". Wyandotte County also includes the independent cities of Bonner Springs and Edwardsville. As of the 2010 census, the city had a population of 145,786 residents. It is situated at Kaw Point, which is the junction of the Missouri an...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Service Desk Supervisor jobs
$72,032 to $98,628
Kansas City, Kansas area prices
were up 1.7% from a year ago

IT Service Desk Supervisor in New Haven, CT
Act as the communications lead following an agreed major incident procedure, and to be responsible for service related communications.
February 16, 2023
Set goals for performance, support and develop staff through regular coaching meetings, training needs analysis, development plans, and appraisals.
March 10, 2023
IT Service Desk Supervisor in Sioux Falls, SD
Manager, Computer Science, Procurement, Project Manager, Management, Technology, Operations.
February 16, 2023
IT Service Desk Supervisor
Organize service tickets, monitor queues, calls and interactions of Service Desk staff including the ticketing system, documentation and escalations to ensure that all interactions and escalations meet established criteria, and are documented appropriately.
February 11, 2023
Create and maintain Knowledge Management database and report trends and issues weekly to the respective departments.
February 21, 2023
Demonstrates excellent conflict resolution skills during negative customer engagements.
March 20, 2023