IT Vendor Relationship Director designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Director administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Director works closely with managers and teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree in a technical discipline. Typically reports to top management. The IT Vendor Relationship Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an IT Vendor Relationship Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Citizenship (gov requirement)
Riverview Center, Menands, NY
Hybrid- Twice a month
Need to live in a drivable distance to Menands NY
Pay $18 / HR
ALTA IT is hiring for a Medicaid Support specialist. The individual will support a fortune 100 company in the federal space.
This is a great entry-level opportunity to put on your resume. You will be answering inbound phone calls from Medicaid Providers for billing or enrollment.
These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims.
Takes and processes transactions by telephone, internet and correspondence from customers and representatives
Enters and maintains database records of customer profiles and prepares and maintains status reports
Acts as liaison for customers
Maintains knowledge of company products and customer service processes
Education : High School Diploma or GED
Required Experience : 2 years of customer service experience
Required Technical Skills :
Strong Microsoft Office skills (Word, Excel, PowerPoint)
Required Skills and Abilities :
Strong telephone and verbal communication skills
Customer focus and adaptability to different personality types
Ability to multi-task and manage time effectively
Clear All
0 IT Vendor Relationship Director jobs found in Bennington, VT area