IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Location: Carson City, NV (100% onsite; candidate must be willing and able to relocate at their own expense; preference will be given to local candidates)
Duration: June 2024 - June 2026, with possibility to extend
Minimum Qualifications:
· Minimum 10 years in project management, client product/service delivery, with at least 3 years managing large-scale and complex enterprise projects.
· Demonstrated ability to plan, organize and deliver projects on time, within scope and within budget.
· Excellent written and verbal skills.
· Demonstrated can-do attitude.
· Ability to resolve problems with minimal management assistance; escalates appropriately.
· Flexibility to adapt to changing priorities. Moves quickly to address unexpected problems or opportunities.
· To qualify, applicants must be legally authorized to work in the United States.
Experience and Skills Preferred:
· Prior consulting experience required.
· Experience implementing asset management systems or programs.
· PMP, AGILE Scrum Master, Product Owner or similar certifications.
Overview:
The Nevada Department of Transportation is in search of a proficient project manager to support the Department in overseeing NDOT’s Asset Management & Lifecycle Program. In this role, you'll be tasked with coordinating stakeholders from various departmental units to gather and formalize requirements, ensuring prompt and current responses to IT and NDOT management. Your responsibilities will encompass documenting, monitoring, and steering project/vendor tasks and milestones to fruition, ensuring they align with customer objectives while adhering to timelines, scope, and budgetary constraints.
Provide expertise to manage and implement cloud-based solutions:
· Manage stakeholders during the execution of the project, including risks, dependencies, deliverables with an outcome-focused mindset demonstrating a high degree of integrity.
· Guide stakeholders when addressing change or stressful situations.
· Manage agreements and their respective vendors to ensure complete and timely delivery of project milestones and deliverables.
· Enable an environment where collaboration is effective and focused on delivering impactful business results.
· Be responsible for client satisfaction and delivery metrics.
· Create and maintain detailed project plans; monitor, track and report on project progress; manage project scope, issues, risks, and change orders.
· Direct individual and team weekly goals; monitor progress through a positive, collaborative and encouraging work environment.
· Possess strong negotiation, presentation, conflict management, decision making, and communication skills with timely and accurate reporting against project timelines and other metrics.
· Clearly, frequently and effectively communicate priorities and status to internal stakeholders.
· Proactively seek opportunities to improve the team’s value by providing constructive suggestions.
· Maintain detailed documentation and leverage data when making decisions, gather new information and insight to work through complex issues.
· Guide other team members on project management best\better practices and continue to expand mastery of your own; initiate solutions where precedents and procedures may not exist.
· Work closely with both technical team members and client stakeholders or varying levels to serve as a “trusted advisor” and key point of contact for all stakeholders to ensure success.
· Obtain regular feedback from team members individually and collectively to optimize team morale and promote new approaches to overcoming challenges.
Job Types: Full-time, Contract
Pay: $85.00 per hour
Expected hours: 40 per week
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Work Location: In person
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