IT Vendor Relationship Manager jobs in Cincinnati, OH

IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Vendor Performance Excellence Manager - W2
  • eTek IT Services, Inc.
  • Cincinnati, OH CONTRACTOR
  • Deal Candidates Will Have

    • A minimum of 10 years of experience in technology services contract compliance
    • Understanding of technology terminology, processes and systems.
    • A results-oriented mindset and a keen focus on identifying waste
    • Expertise in budget and spend forensic analysis
    • Prior experience in vendor performance management, contract interpretation, risk management, data analysis

    In this role, your primary focus will be on ensuring contractual compliance and identifying and eliminating contractual value leakage in a complex, global technology ecosystem. You will take the lead role in interpreting and understanding contracts, optimizing vendor performance, implementing continuous improvement initiatives, conducting data analysis for enhanced service delivery and participating in activities supporting future RFP's.

    Key Responsibilities

    • Contract Interpretation: Evaluate contracts to pinpoint areas for optimization and efficiency gains. Work closely with internal stakeholders to implement process changes to deliver improved service results.
    • Vendor Performance Management: Conduct in-depth analyses to identify inefficiencies, missed deliverables and areas for improvement in established vendor contracts. Collaborate with internal stakeholders (operations, procurement, legal, etc.) to implement waste elimination strategies and enhance overall service delivery. Develop and deploy metrics focused on the integration of quality, timeliness of delivery and cost optimization.
    • Continuous Improvement: Lead initiatives to systematically identify and eliminate wastes within processes. Apply lean methodologies to drive efficiency gains and cost savings.
    • Communication: Participate and take a strong leadership role in weekly, monthly and quarterly reviews of strategic vendor performance. Act as the subject matter expert for specific Strategic contracts and educate stakeholders on contractual expectations and entitlements.
    • Risk Management: Analyze and communicate risks associated with absence of contractually mandated vendor services to key stakeholders and ensure mitigation measures are implemented.
    • Data Analysis and Budget Forensic Analysis: Dive deep into data to uncover patterns, trends, and areas of potential improvement. Conduct forensic analysis on vendor invoicing to identify anomalies and areas for investigation.
    • Technology Integration: Utilize solutions to streamline operations and eliminate technology-related wastes. Stay informed about technological advancements to identify opportunities for integration and improvement.

    Qualifications

    • Bachelor's degree in Business, Finance, Technology or related field. In lieu of bachelors degree, 10 years in a leadership role in Managed Services Vendor Management or Operations Excellence.
    • Prior experience in vendor performance management, contract interpretation, risk management, data analysis (including budget and spend forensic analysis) is preferred.
    • Lean certification (green belt or higher) from an accredited organization or previous employer or ITIL certification.
    • Metrics and data driven.
    • Strong analytical and problem-solving skills.
    • Ability to interpret KPI/SLA and take appropriate action (including communicating the need for performance penalties). Ability to create metrics as necessary to evaluate process outputs.
    • Deep curiosity and a passion for diving into data to uncover underperformance opportunities.
    • Strong interpersonal and communication skills. Ability to influence and influence/coordinate effort without a direct reporting structure is a must.
    • Team oriented with a passion for driving successful outcomes.
    • Customer obsession and an ownership mindset. Ability to rapidly earn trust.
    • Basic understanding of technology terminology, processes and systems.

    Skills: performance management,forensic analysis,data analysis,integration
  • 15 Days Ago

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Customer Relationship Manager - Remote US
  • Get It - Real Estate
  • Cincinnati, OH FULL_TIME
  • Customer Relationship ManagerFull Time | Remote - USWhile this position is based in Cincinnati, OH, we welcome candidates from across the United States to apply.Elevate Your Career as a Customer Relat...
  • 12 Days Ago

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Client Relationship Manager
  • Enervise
  • Cincinnati, OH FULL_TIME
  • Client Relationship Manager Primary Location: Cincinnati Office-Blue Ash Ohio Are you looking to join a winning team? We are urgently hiring for the best and brightest Client Relationship Manager in O...
  • 4 Days Ago

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Commercial Relationship Manager IV
  • Fifth Third Bank, National Association
  • Cincinnati, OH FULL_TIME
  • Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION:Responsible for...
  • 4 Days Ago

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Financial Institutions Relationship Manager
  • Global Payments
  • Cincinnati, OH FULL_TIME
  • Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningf...
  • 9 Days Ago

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Pharmacy Relationship Manager
  • Healthcare Marketing Group LLC
  • Cincinnati, OH CONTRACTOR
  • Whether you are working in a Pharmacy looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, Healthcare Marketing Group, LLC is a great op...
  • 1 Day Ago

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0 IT Vendor Relationship Manager jobs found in Cincinnati, OH area

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Senior Supply Coordinator
  • Golden Technology
  • Cincinnati, OH
  • Ready to grow your career? We should talk. We seek a 3rd Party Supply Coordinator for a direct hire opportunity with one...
  • 12/12/2024 12:00:00 AM

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Buyer/Planner
  • Crane Co
  • Cincinnati, OH
  • Position Summary: This position will have direct responsibility within the supply chain function to drive sustainability...
  • 12/12/2024 12:00:00 AM

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Vendor Management Compliance Specialis
  • Cypress HCM
  • Cincinnati, OH
  • Location Downtown Cincinnati 45202 General Overview Responsible for supporting daily operations of the Vendor Management...
  • 12/11/2024 12:00:00 AM

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Python Developer
  • Saxon Global
  • Cincinnati, OH
  • Job Description Python Developer •Python •SQL •API (gets, puts, pulls, upserts, response codes) •Industry standards arou...
  • 12/11/2024 12:00:00 AM

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Mobile Developer iOS Level 3
  • Saxon Global
  • Cincinnati, OH
  • The iOS Developer is responsible for leading and driving agile scrum teams forward. As a Lead iOS developer, you'll coll...
  • 12/11/2024 12:00:00 AM

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Sourcing Director
  • Premier Staffing Solution
  • Cold Spring, KY
  • Sourcing Director Primary Responsibilities The Sourcing Director is responsible for the strategic and tactical execution...
  • 12/9/2024 12:00:00 AM

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Director, Finance Credit Card Payment Networks
  • Macy's
  • Mason, OH
  • Director, Finance Credit-Payment Networks Deerfield Township, OH, United States Full time Schedule $108,200 - $180,400 A...
  • 12/9/2024 12:00:00 AM

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Sterile Processing Technician
  • Pride Health
  • Cincinnati, OH
  • Job Description Job Description We are seeking a detail-oriented Sterile Processing Technician to join our healthcare te...
  • 12/9/2024 12:00:00 AM

Cincinnati (/ˌsɪnsɪˈnæti/ SIN-sih-NAT-ee) is a major city in the U.S. state of Ohio, and is the government seat of Hamilton County. Settled in 1788, the city is located at the northern side of the confluence of the Licking and Ohio rivers, the latter of which marks the state line with Kentucky. The city drives the Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census making it Ohio's largest metropolitan area. With a population of 296,943, Cincinnati is the third-largest city in Ohio and 65th in the United States. Its metropolitan ar...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Vendor Relationship Manager jobs
$130,361 to $173,696
Cincinnati, Ohio area prices
were up 1.1% from a year ago

IT Vendor Relationship Manager in Bradenton, FL
This role will lead and support the vendor management lifecycle, working transversally with IT, purchasing, finance, and legal functions to support the vendor management discipline for technology at Seattle Genetics.
December 22, 2019
IT Vendor Relationship Manager in La Crosse, WI
Based on our compensation data, the estimated salary potential for IT Vendor Relationship Manager will increase 16 % over 5 years.
February 07, 2020
IT Vendor Relationship Manager in Frankfort, KY
The Vendor Relationship Manager must have experience with technology planning and budgeting as well as familiarity with effective vendor and supplier management strategies will all be critical to the success.
January 08, 2020