Lead Project Manager jobs in Henderson, NV

About the Oasis at Gold Spike:

The Oasis is an Adults Only Boutique Hotel with 130 individually designed and remodeled rooms.

The primary responsibility of the Lead Housekeeper is to oversee the day-to-day housekeeping operations at both Downtowner and Oasis.

Here are the details: 

• Train housekeepers on cleaning tasks
• Oversee housekeeping staff on a daily basis
• Inspect rooms and common areas, including stairways and lobby, for cleanliness
• Complete maintenance requests as needed 
• Ensure that the quality inspection program is effectively and consistently maintained  
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness, and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to guest complaints and special requests
• Monitor and replenish cleaning product stocks in all housekeeping storage areas
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas
• Maintain inventory of linen/supplies
• Maintain lost and found control point
• Perform housekeeping duties as needed  
• Perform other related duties, as assigned   

Qualifications: 

• Exceptional customer service and interpersonal skills 
• Excellent written and verbal communication skills 
• Proven track record growing and developing a successful team 
• Attention to detail and operational awareness 
• Ability to prioritize and delegate projects in a fast paced and dynamic working environment 
• Demonstrates strong teamwork and collaboration skills 
• Executes all housekeeping operations in accordance with city and SNHD guidelines and regulations 
• Able to effectively communicate in English in both the verbal and written form 
• Ability to work a flexible schedule that includes nights and weekends 
• Proficient in Microsoft Office and PMS systems 

Education/Experience: 

• High School Diploma required
• Two (2) years’ supervisory experience in housekeeping management in the hospitality industry required 
• Thorough knowledge of cleaning equipment, supplies and chemicals 
• Thorough knowledge of guest service standards and procedures required