Leasing Consultant, Sr. jobs in Smyrna, DE

About Metropolitan Management Corporation:

Metropolitan Management Corporation is a well-established, owner-operated property management company dedicated to providing exceptional living experiences to our residents. With a portfolio of apartment communities in Pennsylvania and New Jersey, we take pride in fostering an environment where our team members can flourish. By supporting our team members, they are empowered to create thriving communities where our residents can truly feel at home.

Position Overview:

Metropolitan Management Corporation is seeking a dedicated and hard-working individual to join our team at The Metropolitan West Goshen property as a Leasing Consultant. The Leasing Consultant serves as one of the first lines of communication for guests, residents, and vendors and is a vital component of the resident experience. If you are passionate about creating thriving communities, providing exceptional service, and fostering a positive atmosphere for our team members and residents, we want you to be part of our dynamic team.

Key Responsibilities:

- Serves as an ambassador of hospitality and professionalism to all residents and prospective residents

- Achieves leasing goals assigned to align with property budget

- Provides correspondence and coordination to residents regarding the application process, move-in/out logistics, community policies and work order requests

- Effectively navigates the leasing process from initial inquiry to post-tour follow up, with the goal of converting every lead to a long-term resident

- Manages all aspects of the lease file and all required documentation, in accordance with applicable laws and company policies

- Collaborates with the management team to execute the marketing strategy including outreach and resident events

- Ensures marketing path, amenities and apartment homes are immaculate by physically inspecting the areas daily

- Engages in the marketing of the community including social media and outreach in the community

- Maintains and improving upon resident retention and satisfaction by responding resident questions, issues and feedback in a timely manner

- Completes various reports, processes and administrative tasks as well as other duties assigned or necessary

Required Knowledge, Skills and Abilities:

- Must exude professionalism with a positive, enthusiastic and outgoing demeanor

- Ability to multitask in a fast-paced work environment while obtaining established sales goals and deadlines

- Demonstrated ability to read, write, and communicate professionally, to understand and complete legal documents, sell and explain apartment features, and answer questions about the property’s operation

- Demonstrated proficiency with the use of the internet to complete marketing and other tasks related to the leasing of the community

- Demonstrated ability to use Microsoft Office suite

- Prior sales or hospitality experience required

- High school diploma or equivalent

Typical Physical Requirements:

- Must be able to stand, walk and/or sit for extended periods of time.

- Must be able to physically access all exterior and interior parts of the property and amenities.

- Must be able to lift, push, pull, maneuver or carry weights of up to thirty (30) pounds independently and up to fifty (50) pounds with assistance.

- Routine local travel may be required to make bank deposits, attend training classes, attend Company meetings, perform outreach marketing, attend industry-related events and other situations as necessary.

Benefits:

- Competitive salary

- Health, dental, and vision insurance

- 401(k) retirement plan

- Paid time off, sick pay and holidays

- Ongoing training and career development opportunities

- Employee discounts on apartment rentals

- A supportive and collaborative work environment

Metropolitan Management Corporation is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace that values and promotes diversity among our employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Schedule:

• 8 hour shift
• Every weekend

Application Question(s):

• The schedule for this position is Tuesday-Saturday with Sunday and Monday being your regular days off. Are you on board with this?

Ability to Commute:

• West Chester, PA 19380 (Required)

Ability to Relocate:

• West Chester, PA 19380: Relocate before starting work (Required)

Work Location: In person