Manager, Customer Support jobs in Gainesville, FL

SUMMARY:

This position is responsible for managing the sales department and all salespersons.

• Report to work by 8:00 A.M.

• Follows-up on all reds, 1,2, on a daily basis

• Review Team books daily with individual team members.

• Responsible to drive product lines to unit and profit goals forecasted, looking for ways to maximize product line potential of profit margin on every unit sold.

• Train, coach, and grow team members on Lazydays’ culture and follow-up techniques.

• Be available to meet and greet every customer

• Be available to T/O as assigned by desk manager; maximizing profit margin – don’t give up too much too fast, work every opportunity.

• Know what every member of your team is doing on a daily basis.

• Encourage growth in team’s sales careers.

• Talk positive all the time, never say anything negative in front of a sales person.

• Spend 100% of your time generating profit for the company.

• Prepare required reports.

• Attend all company required meetings

• Additional responsibilities as requested or required

  
  

QUALIFICATIONS AND EXPERIENCE:

• Ability to speak, read, write and comprehend English

• Must have excellent customer service and communication skills, both verbal and written.

• 3 years’ experience in sales

EDUCATION:

• High School diploma or equivalent

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