Market Research Supervisor jobs in Newark, NJ

Job Description

Responsible for the management and successful growth and development of a strong Customs Brokerage department. Coordinate and oversee the Customs Brokerage department to ensure the compliance of employees with the company policies, U.S. Customs regulations, customer service requirements/procedures, protection of the company liability and day-to-day clearing of inbound cargo. Oversee, assist, train and maintain responsibility for the preparation of Customs entries and overall workflow. Maintain a high level of professionalism, attention to detail, ability to prioritize and multi-task various tasks and responsibilities.

Responsibilities

Organization and leadership of the Customs Brokerage department

Ensure that the Customs Brokerage Department is producing timely, quality and accurate flow of information by providing support and assistance as needed, and fairly distributing the workloadIdentify strengths and weaknesses within the Customs Brokerage department and work to makes improvements where necessary. Train and advise department members in areas of Customs Brokerage Regulations (Provide additional training, instruction, re-distribution of work, etc.)Monitor team performance against company standards and department goals. Regular audit of shipment documents and accounting practicesMonitor problem files and implement corrective action when neededIssue work instructions to department members to ensure timely and orderly file flow including release, billing and auditingProvide management guidelines, training and organization to the department. Show leadership abilities and initiative. Make adjustments to systems which will allow the department to function more effectively and efficiently as a wholeOutline responsibilities to each member of the departmentConduct regular department meetings, communicate department goals and expectationsWork closely with other departments and Alba Wheels Up offices to deliver a high level of service to our clientsPerform other duties as assigned

Job Type: Full-time

Pay: $43,892.60 - $52,859.91 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customs Brokerage import: 9 years (Preferred)
• Customs Brokerage Manager: 5 years (Preferred)

Work Location: In person