Medical Management Manager manages the organization's medical management programs, which may include case management, utilization review, quality management, or community health education programs with the goal of providing high quality, cost effective health care services. Collects and analyzes data on utilization, outcomes, safety, and costs to determine trends and identify problem areas. Being a Medical Management Manager presents findings, proposed solutions, and implementation plans to management. Implements long and short term solutions for improvements in patient care and cost savings. Additionally, Medical Management Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Medical Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Medical Management Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
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Position Summary:
Aetna is as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models in both our Dually Eligible Special Needs Plan (DSNP) and our Medicare-Medicaid Plan (MMP) programs.
We collaborate with members, providers, and community organizations in pursuit of quality solutions that address the full continuum of our members health care and social determinant needs.
The Duals Care Management (CM) Medical Director will participate in designing, developing and deploying our Models of Care across all markets.
They will facilitate active communication between members, physicians and administration ensuring program design effectiveness.
Join us in this exciting opportunity as we grow and expand DSNP into new markets across the country.
Ability to work CST or EST Preferred.
Primary Duties and Responsibilities:
Provides clinical oversight of the Dual Eligible Special Needs Plan (DSNP) and Medicare-Medicaid Plan (MMP) care management teams and the Interdisciplinary Care Team (ICT) processes by participating in the development of members Individual Care Plans (ICP) and assisting care management staff as they support of members physical, behavioral and socioeconomic needs.
Partner closely with the Executive Director of Duals and other Duals Care Management leadership to collaborate across the enterprise and ensure that objectives are aligned, business strategies are delivered, and compliance and quality objectives are met.
Consults with plan medical staff regarding adverse determinations, addresses issues related to network providers, performs medical chart reviews, and conducts physician peer-to-peer discussions as needed for the development of ICPs.
Collaborates across the enterprise to ensure that the highest quality care is delivered to our members in an effective and efficient way.
Contributes to strategies, tactics and programs for care management and community engagement for members, community partners and providers to create local strategies as needed.
Assists in developing new and innovative health-related activities to meet the clinical mission, goals and philosophy of care for the health plans dual members.
Collaborates with the Learning and Performance Team to develop clinical training for care management staff.
Ensures timely execution of all deliverables in accordance with due dates and Federal/state regulatory requirements.
Collaborates with department leadership and business analysts to interpret utilization data and proposes clinical programs and/or improvements to effectively manage trends.
Participate in UM activities as needed by the market including but not limited to UM case reviews, member and provider appeals
Participate in an on call schedule as needed
Travel to Provider, Member Meetings as indicated
Required Qualifications:
Active and current medical license (MD or DO) without encumbrances
Board Certification in Family Practice, Internal Medicine, or Geriatrics
Post-graduate direct patient care experience
Flexibility with work schedule to meet business needs
3-5 years of Managed Care experience; Medicare and Medicaid including LTSS highly preferred
3-5 year of Care Management experience
Ability to work effectively in a highly matrixed organization / environment
Ability to engage at all levels, including physicians, vendors, community partners, administrative leaders, clinical leaders and staff.
Ability to be agile, manage multiple priorities, and adapt to change with enthusiasm
Ability to work virtually with occasional travel for in person Member and Provider Meetings( 10%)
Education:
MD (Doctor of Medicine) or DO (Doctor of Osteopathic Medicine)
Pay Range
The typical pay range for this role is:
$174,070.00 - $374,900.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the companys equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Companys 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
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