Medical Office Manager jobs in Dublin, CA

Location: Oakland
Job ID: 37032
Job Posting

For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP

UC OFFICE OF THE PRESIDENT

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President

DEPARTMENT OVERVIEW

The Systemwide HR Benefits Programs & Strategy Team oversees benefits provided to faculty, staff, postdoc, retiree and their eligible family members. Benefits include over 30 health and welfare plans administered by 20 vendors. Scope of responsibilities include, but is not limited to, strategy and design, vendor management, annual renewal and benefits enrollment, related legislative and policy compliance, health data analytics, employee benefits communication, liaison to UC campuses benefits communities, operations and constituent groups.

POSITION SUMMARY

Manages benefit programs for faculty, staff, retirees, postdocs and their eligible dependents. Receives assignments in the form of objectives and determines how to manage and use professional staff and resources to meet schedules and goals. Oversees benefit program issues that are diverse in scope. Has interactions with internal and external contacts on issues of significance. Exercises strong judgment in interpreting and administering benefit programs. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Please note this is a hybrid position.

Responsibilities

25%

Keeps abreast of health & welfare benefits trend to ensure benefit offerings align with UC strategy, meet employee/retiree needs and, are competitive. Develops and analyzes benefit policies in relation to competitive best practices to ensure continuing improvement in recruitment, motivation and retention. Provides subject matter expertise on medical (and related) plans. Interacts with higher-level management and stakeholders on controversial situations, negotiations or to influence and persuade others.

20%

Manages vendor performance evaluation and reporting, negotiates with vendor account management to resolve plan design and operational issues. Negotiates and manages performance standards/agreements to ensure appropriate levels of service are met.

20%

Selects, develops and evaluates a professional staff to ensure effective and efficient operation of function. Provides direct supervision and guidance to staff members involved in the development, implementation, compliance and maintenance of medical programs and policies for the faculty, staff, retiree, postdocs and their eligible dependents. May provide direct supervision and guidance to a Health Care Facilitator who services UCOP and UC Path employees and retirees.

10%

Conducts short and long-range medical programs planning and makes recommendations to enhance benefits portfolio of faculty, staff, retiree and postdoc programs.

10%

Through subordinates, oversees medical plan contract renewals and ongoing maintenance of contracts as well as competitive bidding of medical program services.

10%

Use internal and vendor performance metrics to formulate plan design and program recommendations to further enhance program value to employees and UC.

5%

Through subordinates, investigate, summarize and report findings on medical plan design issues to constituent groups and/or other stakeholders as necessary.


Required Qualifications

• Requires broad knowledge of theory and practice related to employee and retiree health program design.
• Requires broad knowledge of healthcare financial analysis, underwriting and actuarial principles, bench marking, strategic and clinical aspects of program design, research review, accounting principles and practices, performance measurement tools.
• Communicates information in a clear and concise manner in writing and verbally.
• Client services oriented, has strong listening, critical thinking and analytical skills.
• Ability to multi-task, shift priorities as necessary and meet deliverables.
• Demonstrated ability to work collaboratively and act persuasively in sensitive situations; skills in conflict management techniques.
• Demonstrated interpersonal skills to effectively lead, motivate and influence others and develop and maintain high standards of customer service.
• Proven ability to quickly evaluate complex issues and identify multiple options for resolution.
• Requires experience managing a professional staff.

Preferred Qualifications

• Requires knowledge of policies and practices in financial, employee and labor relations, and UC business areas.
• Requires broad understanding of UC budgetary, political and employee relations dynamics.

Education

• Bachelor's degree in related area and/or equivalent experience/training.
• Minimum 8-10 years experience in health & welfare benefits, preferably in higher ed industry.

SALARY AND BENEFITS

Salary: The recommended hiring range is $130,000.00 to $150,000.00. Commensurate with experience.

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is June 27, 2022. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral. UC COVID-19 Vaccine Policy

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC Nondiscrimination Policy

The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: Accessibility or email the Human Resource Department at: epost@ucop.edu.

To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucop/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=19&JobOpeningId=37032&PostingSeq=1jeid-d1935f1e0bbf974fae67ac9d51a6dc1a