Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
The YMCA of Pierce and Kitsap Counties is seeking aMember Services Directorto join our team!
The YMCAfocuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods.This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.
TheMember Services Directorworks with senior branch staff to implement member services strategies that focus on recruitment and retention of members.
Key Responsibilities:
Are you a good fit?
Wage:$21.47 to $23.47 per hour, depending on qualifications
Hours:Full-Time, 40 hours per week
Location:Tom TaylorFamilyYMCA, Gig Harbor WA
Benefits:
Ignite your Passion, Live the Y Cause, and Join our Team!To apply visit our website atwww.ymcapkc.org.
The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled.
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