Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Come join the talented staff at AdviniaCare! The Director of Social Services will provide social services to our residents which may include the admission process, facility adjustment, psychosocial needs, resident grievances, family grievances, MDS assessments, counseling, care plans, discharge planning, facilitate discharge procedures, Mass Health applications, policies and procedures, federal and state compliance. Great work life balance, comprehensive benefits and competitive salary offered. We are an equal-opportunity employer.
AdviniaCare, a Pointe Group Care Community, is an established senior living provider operating assisted living, memory care, and skilled nursing facilities from Massachusetts to Florida, with a history of providing high quality care and services. We recognize industry challenges, and we strive to provide Exceptional Care, Every Resident, Every Day. This is core to our mission. If you feel that you have what it takes to contribute to our team and our mission, to devote yourself to the lives of others, then AdviniaCare is the organization for you.
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