Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
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Pinellas Point Nursing and Rehab Center, located at 5601 31st Street South
St. Petersburg, FL 33712, is a 60-bed, joint commission accredited nursing center that offers in-patient residential care, short-term rehabilitation, and specialty services. Our property features private and semi-private rooms, landscaped grounds, 7-day-per-week admissions, residential activities, and a rehabilitation gym with inpatient and outpatient therapy, and accepts a wide variety of insurance plans. We manage situations to create positive outcomes! For more information, please visit www.pinellaspointrehab.com today!
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Job Type: Full-time
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Work Location: In person
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