Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Eliot is excited to participate in the transformation of community behavioral health programs and stands ready for the challenge. We not only believe that high-quality services must be provided when and where people need them but we have a proven track record of doing so. We are devoted to creating and supporting services that remove barriers to services in the community, rather than in emergency rooms and institutional settings.
Responsibilities:
Qualifications:
Schedule: Monday-Friday 9-5p, some flexibility required
Salary: Based on experience and license
Location: Danvers, MA
Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.
0 Member Services Director jobs found in Salem, NH area