Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
We are seeking an exceptional candidate for the position of Director of Nursing/Resident Services for a luxurious Assisted Living and Memory Care community that offers the finest senior living experience that encourages an active and healthy lifestyle for our seniors.
We are seeking a service-driven candidate for the Director of Nursing/Resident Services position, responsible for ensuring that care services for our residents exceed expectations. The Director of Nursing/Resident Services will serve as a part of the management team to ensure compliance with policies and procedures, hire, train, supervise, and resolve problems with staff. Works closely with the Executive Director to provide the best care for our residents in their homes.
The incumbent should have experience working in the senior housing industry. The candidate must have strong leadership and communication skills. Ability to work independently and in a group dynamic.
Supervisory Responsibilities:
Directly supervises in the Resident Services/Nursing Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
If you're interested in joining a company that is committed to making a difference in the lives of our greatest generation and being a part of building a great team and great place to work, look no further.
Starting Salary: $60,000.00
We Offer:
Education/Experience:
Certificates and Licenses:
LPN/RN Licensure
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
Ability to Relocate:
Work Location: In person
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0 Member Services Director jobs found in Savannah, GA area