Member Services Manager jobs in Bartlesville, OK
Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Member Services Manager jobs
- HOTWORX
-
Tulsa, OK
PART_TIME
-
TSA Mission: To provide superior customer service, drive traffic into the location, continually increase the membership base and focus on the retention of current members.
Sales Associate In Studio Work Hours: 10:30am - 3:00pm or 4:00pm - 8:00pm
Bonus to compensation
Commissions to hourly for reviews, scheduled appointments, sales, and total studio performance.
Hourly compensation increases come from continued education not required for the job, but they help big time. Bonuses are:
Relevant Fitness Experience (Including but not limited to training certifications)
Social Media Education (Not formal)
Sales Training attained by reading The New Model of Selling
Initial and Required Training & Certifications:
- Complete HOTWORX Certification. Repeat once annually as a refresher.
- Maintain active CPR, AED and First Aid certification at all times.
- Complete all assigned HOTWORX® University Online required courses included in Trainer Sales Associate curriculum. Courses must be repeated once annually or as assigned by management.
- Complete any newly introduced HOTWORX® University Online courses as they are available.
- Subscribe to the HOTWORX® weekly blog. Read weekly and put into practice. Ensure that all staff members do the same. Encourage customers to subscribe to the blog as well.
- Participate in any team or corporate trainings including webinars as assigned by general manager.
Job Type: Part-time
Pay: $11.50 - $20.00 per hour
Expected hours: 12 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
- 21 Days Ago
- HOTWORX
-
Tulsa, OK
PART_TIME
- TSA Mission: To provide superior customer service, drive traffic into the location, continually increase the membership base and focus on the retention of current members. Sales Associate In Studio Wo...
- 21 Days Ago
- Heritage Environmental Services
-
Tulsa, OK
FULL_TIME
- Primary Purpose Responsible for management of location or onsite relating to collection, storage, transportation and disposal of hazardous and non-hazardous waste and materials. Supervise and train al...
- 6 Days Ago
- GardaWorld Security Services U.S.
-
Pryor, OK
FULL_TIME
- : JOB SNAPSHOT Job Title: Client Services Manager Location: Pryor, OK Environment: Field Management Pay Rate: $55,000 with a car allowance Included Benefits/Perks: medical, dental, vision insurance, 4...
- 2 Months Ago
- Planet Fitness - Excel Fitness
-
Claremore, OK
PART_TIME
- Grow with us! We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 130 clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 stat...
- 1 Day Ago
- Crunch Fitness - Undefeated Tribe LLC
-
Broken Arrow, OK
FULL_TIME
- Who We Are: Welcome to the Crunch Fitness Austin! Our mission is to enrich the lives of others through the power of well-being. As a Crunch Fitness franchisee, we believe in the Company philosophy of ...
- 19 Days Ago
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0 Member Services Manager jobs found in Bartlesville, OK area
- Planet Fitness
-
Bartlesville, OK
- Position: Member Services Representative - Front Desk Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift L...
- 5/19/2024 12:00:00 AM
- The Singleton Argus
-
Independence, KS
- 1d ago ** Coles Express Customer Service Assistant - Singleton** ** ** Save job Unlock your match score Applying for thi...
- 5/19/2024 12:00:00 AM
- The Scone Advocate
-
Independence, KS
- 1d ago ** Coles Express Customer Service Assistant - Singleton** ** ** Save job Unlock your match score Applying for thi...
- 5/18/2024 12:00:00 AM
- Cherokee Nation
-
Nowata, OK
- Job Summary: The Patient Access Representative is responsible for collecting patient information, obtaining current insu...
- 5/17/2024 12:00:00 AM
- Morrison Healthcare
-
Coffeyville, KS
- **ATTENDANT, STOREROOM (FULL-TIME)** We are now hiring for a full-time **ATTENDANT, STOREROOM** position. **Location**: ...
- 5/17/2024 12:00:00 AM
- Spade Recruiting
-
Owasso, OK
- We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,00...
- 5/17/2024 12:00:00 AM
- The Crown Estate
-
Coffeyville, KS
- **Location:** Windsor AddThis Sharing Buttons Job Title: Visitor Experience Team Leader (Visitor Centre) Location: Winds...
- 5/16/2024 12:00:00 AM
- Michaels Stores
-
Independence, KS
- **PT Customer Experience Manager / Nights and Weekends - Hamilton** **PT Customer Experience Manager / Nights and Weeken...
- 5/15/2024 12:00:00 AM
About Bartlesville, Oklahoma
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