Member Services Manager jobs in Ohio

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Insurance Benefits Advisor
  • Association Member Benefits Advisors
  • , OH FULL_TIME
  • About Our Company
    For over 65 years, AMBA has provided much-needed coverage to retired public servants nationwide. Our network expanded to include groups like hard-working public employees, state retirees, active principals, educators, military, trade professionals, firefighters and law enforcement, Unions, Alumni groups, Allied Healthcare, state-based professional occupations groups, and other non-profit associations.

    Today, we partner with associations across all 50 states and Canada. Meeting the unique needs of each association requires helping them constantly discover new, effective ways to attract and retain members. We are uniquely positioned as a full-service marketing and membership development company that provides outstanding insurance services.

    The proof is in the numbers: 44 million members. 450 associations. And still growing! In Ohio, we are exclusively endorsed by:

    • Ohio Retired Teachers Association
    • Police & Fire Retirees of Ohio, Inc
    • Public Employee Retirees Inc
    • School Employee Retirees of Ohio

    Why Partner With AMBA

    • Through our exclusive endorsements, we gain direct access to their members, and our in-house Marketing team generates thousands of qualified leads that we provide to our agents at no cost.
    • Every advisor has their own aspirations, and you can achieve them here at AMBA with our proven systems and processes.
    • An entrepreneurial opportunity with back-end resources, technology, and training at no cost to you.

    Your Day To Day

    • Since we generate the leads (at no cost), you spend your time where your passion is — meeting with prospective clients. You can meet with them one-on-one over the phone; via Zoom; in person; conducting in-school workshops, presenting seminars, and educating members at the association chapter meetings.
    • Use a consultative approach to sell needs-based products to public service employees and help them choose benefits to secure their financial future.
    • You create your schedule. The role is flexible but full-time and fluctuates based on your goals. We ask that you show up every Monday focused and ready to commit to your plan and set your appointments.
    • Throughout the week, we expect you to actively engage so that we can best support you in reaching your goals and engaging in our comprehensive ongoing training, which sets you up for continued success.

    We Encourage You To Apply If You Have

    • Entrepreneurial spirit, results-oriented, self-starter.
    • Motivated, optimistic team builders with exceptional interpersonal skills.
    • A commitment to excellence in all that you do.
    • A customer-service-oriented mindset.
    • A Life and Health license is preferred, but not required to apply.
    • No prior insurance experience is required. We provide extensive training.

    Perks & Comp

    • Compensation is performance-based. We offer advanced, uncapped commissions and residual income with lifetime vesting.
    • Commissions can range from $75,000 to $125,000 annually based on superior performance!
    • Rapidly growing company with room for advancement. We promote from within.
    • Monthly cash bonuses, sales incentives, and awards. Yearly incentives include trips to places like New York; Maui; Adare, Ireland; Canada; New Zealand, and Mexico.
    • Comprehensive onboarding, initial training, and continued, hands-on mentorship.
    • Paired with a Regional Business Consultant to lend additional support (in addition to your manager).

    #LI-JR1

    Job Type: Full-time

    Pay: $75,000.00 - $90,000.00 per year

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Work Location: In person

  • 8 Days Ago

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Member Services Representative (Contact Center)
  • Area Financial Services, Inc.
  • Fremont, OH FULL_TIME
  • Area Financial Services is a Credit Union Service Organization (CUSO) providing high quality products and services to credit unions. Formed in 1986 and located in Fremont, OH, Area Financial Services ...
  • 9 Days Ago

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Member Services
  • YMCA of Greater Dayton
  • Celina, OH FULL_TIME
  • Member ServicesGrand Lake Health/Premier Health North YMCACelina, OHPart Time Non-Exempt$10.45-$12.54/Hour Position Summary: Responsible for providing excellent services to YMCA members and other indi...
  • Just Posted

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Member Services
  • YMCA of Greater Dayton
  • Englewood, OH FULL_TIME
  • Member ServicesKleptz YMCAEnglewood, OHPart Time Non-Exempt$10.45-$12.54/Hour*Afternoon and Evening hours Thursday, Friday and Sundays* Position Summary: Responsible for providing excellent services t...
  • Just Posted

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Member Services
  • YMCA of Greater Dayton
  • Huber Heights, OH FULL_TIME
  • Member Services Y at the Heights Huber Heights, OH Part Time Non-Exempt $10.45-$12.54/Hour *This position could possibly include afternoon shifts 1-5pm.Must work every other weekend and it also would ...
  • 1 Day Ago

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Member Services
  • Planet Fitness - Midwest Management Group
  • Fairfield, OH FULL_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 2 Days Ago

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Member Services Manager
  • Landing
  • St Petersburg, FL
  • About the Role: We are hiring a Member Services Manager to join us at Landing! In this role, you will join our Field Ope...
  • 4/26/2024 12:00:00 AM

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Member Services Manager
  • Sebonack Golf Club
  • Southampton, NY
  • Job Description Job Description We are seeking a Member Services Manager to join our team! You will be responsible for h...
  • 4/26/2024 12:00:00 AM

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Membership Manager
  • Interior Design Society
  • High Point, NC
  • Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
  • 4/26/2024 12:00:00 AM

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Membership Manager
  • San Vicente Clubs
  • Santa Monica, CA
  • San Vicente Clubs Overview: San Vicente Bungalows (SVB) is a prestigious private members-only club located in West Holly...
  • 4/26/2024 12:00:00 AM

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Membership Manager
  • Matchmakers In The City
  • Los Angeles, CA
  • Job Description Job Description Matchmakers In The City Hiring LA-based Membership Manager Matchmakers In The City is hi...
  • 4/25/2024 12:00:00 AM

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Member Service Manager
  • Nusenda
  • Albuquerque, NM
  • ** Member Service Manager** **Job Category****:** Nusenda **Requisition Number****:** MEMBE003414 Showing 1 location **J...
  • 4/24/2024 12:00:00 AM

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CLUB Membership Manager
  • BPS Direct, LLC
  • Little Rock, AR
  • This Retail Manager position for our Bass Pro Shops and Cabelas CLUB program is a unique position in our retail location...
  • 4/24/2024 12:00:00 AM

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Membership Manager
  • San Vicente Clubs
  • Santa Monica, CA
  • San Vicente Clubs Overview: San Vicente Bungalows (“SVB”) is a prestigious private members-only club located in West Hol...
  • 4/22/2024 12:00:00 AM

Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus. The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$84,355 to $112,534

Member Services Manager in Springfield, IL
TMPA offers all members and their spouses a free will.
January 17, 2020
Member Services Manager in Modesto, CA
If you have a problem with your service or care you are receiving, we strongly encourage you to work with your primary care provider or the department manager.  If you are unable to resolve the matter with the department manager, we are available to assist you in resolution.
January 25, 2020
Member Services Manager in Green Bay, WI
Nassau Financial Federal Credit Union is pleased to announce that Stuart Hochman has joined the Credit Union as our new Member Services Manager.
December 19, 2019