Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
**Building Site To Be Determined Upon Hire**
QUALIFICATIONS:
1. High School diploma or equivalent.
2. Criminal history clearance.
3. Three years experience in food service or related area.
4. Valid Food Handler's Certificate
5. Pass Physical Capacities Assessment.
SPECIAL CONSIDERATIONS:
Valid Driver's License
HOURS:
To Be Determined Upon Hire
8 hrs./day, Monday - Friday
BEGINNING DATE/WAGES:
To Be Determined/Approximately 1/31/2025
$18.57 hr. - Placement determined by experience per the negotiated LESPA Contract.
POSITION SUMMARY:
The primary purpose of this position is to manage the overall operation of the foodservice program at one of the District's K-5 or K-8 schools. Emphasis will be on coordination of the training and work of all Food Service Assistants at the school site, as well as responsibility for preparation of all food for the site and for catering needs.
ESSENTIAL FUNCTIONS:
APPLICATION PROCESS:
Interested applicants must apply through our website at https://lebanonor.tedk12.com/hire/index.aspx. Posting closes when a qualified candidate is selected. Salary as per negotiated agreement. For more information, interested applicants should contact the Director of Nutrition Services, Angie Gorman at:
angie.gorman@lebanon.k12.or.us
The district's policy is to provide veterans and disabled veterans with preference as required by law and will require applicants to provide certification4 of eligibility for preference, in addition to other requested materials.
Reasonable accommodations for the application and interview process will be provided upon request and as required in accordance with the Americans with Disabilities Act of 1990. Individuals with disabilities may contact the Human Resources Office at (541) 259-8949 for additional information or assistance. Speech/hearing impaired applicants may contact the District for help through the Oregon Telecommunications Relay Service by dialing (800)735-2900. Spanish Voice/TTY#: 1-800-735-3896
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4 See verification of Veteran's Preference (OAR 839-006-0465). An applicant claiming veteran’s or disabled veteran's preference will submit a copy of their Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) or a certification that the veteran is expected to be discharged or released from active duty under honorable conditions not later than 120 days after the submission of the certification. A disabled veteran may also submit a copy of their letter from the US Department of Veterans Affairs, unless the information is included in the DD Form 214/215 or a certification that the veteran is expected to be medically separated from active duty under honorable conditions not later than 120 days after the submission of the certification.
Lebanon Community School District is an equal opportunity employee.
The District reserves the right to transfer employee to another position and/or site.
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