Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
First Media Services is a locally-owned, fast-growing media and digital company. We work in a family-friendly environment with managers who will guide your success with in-house training and support.
We offer excellent benefits, including
We're seeking a skilled Sales Representative! Our county is in the middle of an audio revolution, and radio is in the forefront reaching 90% of Americans every month! First Media Services offers great marketing options for advertisers. Our products include broadcast radio, event marketing, digital streaming radio, and hundreds of other digital products designed to generate results for our customers. What You'll Do As Our Sales Representative::
Apply today for a great career opportunity!
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