Member Services Representative jobs in Duluth, MN
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Member Services Representative
- Connexus Credit Union
-
Ladysmith, WI
FULL_TIME
- Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates for personal, home, and auto loans. From its early beginnings on through the years, Connexus has remained a strong, growing, and secure financial institution that remains committed to serving the financial needs of our member-owners across the country. Connexus offers an Amazing Benefits package: 20 days of paid time off and 7 paid holidays 16 hours of paid Volunteer Time Off 401K Retirement with up to 6% employer match Excellent Health, Dental, Vision insurance, including multiple plan options Health Savings Account with generous employer contributions Employer paid Life insurance, Short-Term and Long-Term Disability Tuition Reimbursement from $4,000 - $7,000 per calendar year Robust Learning and Development program that includes an annual professional development stipend Connexus has a Values-Based Culture: Our Values of Integrity, Respect, Transparency, Wellbeing and Synergy aren't just words on a page; our values dictate the actions of the organization and everyone within it. We demonstrate our values in every personal interaction, phone call, and email ‐ every day. Starting wage of $16.50/hr. and higher based on prior experience! Bring your customer service experience and we will give you the tools and training to achieve excellence. If you have a hunger to learn and positive energy, join us for bankers' hours with teams and leaders who want you to be your personal and professional best. Position Responsibilities: As the first point of contact for members, identify and render the best service possible to all members including the ability to interact with other departments within the organization to answer questions. Promptly and accurately assists members at the counter, drive-up, phone or via mail correspondence with all financial transactions, including troubleshooting as necessary, while keeping information in the strictest confidence. Identify opportunities to strengthen the member relationship through quality account deposits, loan referrals and/or credit applications and further promote credit union products and services to members. On a daily basis, balance the cash drawer with no variations. Take initiative for your personal development and stay informed of all credit union products. Identify and listen to member issues and refer to the proper person/area. Effectively use system contacts to convey information and problem solve. Position Requirements: High school diploma or equivalent is Required. Demonstrated knowledge of basic math skills to count cash and balance cash drawer accurately and proficiently is Required. 1 years of work experience in a sales, retail or customer service environment with demonstrated success in achieving established goals is preferred. Evidence of excellent verbal communication skills along with an outgoing personality that demonstrates a positive, friendly and energetic attitude. Ability to remain calm under pressure and to be entrusted with the handling of confidential and personal matters. Proficient keyboarding and 10- key calculator skills, along with the knowledge and ability to efficiently navigate among numerous computer systems. Demonstrated ability to be a team player, with willingness to work in a fast-paced, flexible environment. Ability to travel to other branches within the area as necessary. Connexus Credit Union's Recent Recognitions: 2024 Best Credit Union – NerdWallet 2024 Best Credit Union – Bankrate 2023 Best-In-Class Employer - Gallagher 2023 Best Credit Union – Kiplinger Fourth Largest Credit Union in Wisconsin (by asset size) Equal Opportunity Employer/Disabled/Veterans/41 CFR 60–1.4, 41 CFR 60-1.35 About Connexus Credit Union Serving more than 477,000 members nationwide, Wausau, WI-based Connexus Credit Union is a member-owned, not-for-profit financial cooperative with over $5.1 billion in assets and 700 employees. We proudly give back to our members through high yields on deposit products, competitive loan rates, and minimal fees. We’ve been nationally recognized for excellence by Forbes Advisor, NerdWallet, Kiplinger, and Bankrate. Our organizational values of Integrity, Respect, Synergy, Transparency, and Wellbeing, influence all we do. Whether it’s an email from one employee to another, helping a member in a branch, or volunteering in one of the many communities we serve, we interact with dignity, kindness, and professionalism. We strive for transparent, honest dialogue and highly value the collective power of our team. Our vision is to be a nationally relevant, trusted credit union, providing exceptional experiences and fostering prosperity for those we serve. We strive to earn and maintain our members’ trust and ensure they feel supported and appreciated at every touchpoint. We also support our communities through our philanthropic program, Connexus Cares. Founded in early 2019, Connexus Cares has already donated over $10 million to charitable organizations nationwide. At Connexus, we’re dedicated to sustainable growth while delivering exceptional experiences. We do this, in part, by fostering a culture that values employees as our most important asset. Connexus requires that remote employees must reside in one of the following states to be considered for any of our remote positions: FL, IL, IN, IA, MI, MN, MO, OH, TX, WI. We’re excited to remain at the forefront of the credit union movement as we continuously demonstrate our values, embrace our digital future, and strengthen our national relevance. Please explore all Connexus has to offer at ConnexusCU.org.
- Just Posted
Overnight Member Services Representative
- Planet Fitness - PF Baseline Fitness
-
Duluth, MN
FULL_TIME
- Job Summary The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness mem...
- 23 Days Ago
Member Representative II - Duluth, MN
- Auto Club Services Inc
-
Duluth, MN
FULL_TIME
- It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AA...
- 13 Days Ago
Registration Services Representative
- St. Luke's
-
DULUTH, MN
PART_TIME
- JOB SUMMARY The Registration Services Representative is responsible for providing support to facilitate patient access into the St. Luke's Hospital system by performing the pre-registration, registrat...
- 15 Days Ago
Patient Access Services Representative
- Grand Itasca
-
Grand Rapids, MN
OTHER
- What You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that mak...
- 2 Days Ago
Registration Services Representative
- St. Luke's Duluth
-
DULUTH, MN
FULL_TIME
- Summary JOB SUMMARY The Registration Services Representative is responsible for providing support to facilitate patient access into the St. Luke's Hospital system by performing the pre-registration, r...
- 16 Days Ago
Filters
- Current Active Filter
- Duluth, MN
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Member Services Representative jobs found in Duluth, MN area
Costco - Customer Service Associates/Cashier
- Costco
-
Duluth, MN
- Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time post...
- 5/18/2024 12:00:00 AM
FedEx - Retail Customer Service Associate
- Fedex
-
Duluth, MN
- Full and part time postions available. We offer a flexible schedule, insurance benefits, and a fast paced exciting work ...
- 5/18/2024 12:00:00 AM
Librarian I
- City of Duluth, MN
-
Duluth, MN
- Salary : $57,593.00 - $67,195.00 Annually Location : Duluth, MN Job Type: Full-Time Job Number: A24073 Department: Prope...
- 5/17/2024 12:00:00 AM
Breakfast Attendant - RSTRNT 301
- Sherman Associates
-
Duluth, MN
- Job Description When you join the Sheraton family, you become a member of its global community. A rich history of servic...
- 5/16/2024 12:00:00 AM
Front Desk Supervisor
- Sherman Associates
-
Duluth, MN
- Job Description When you join the Sheraton family, you become a member of its global community. A rich history of servic...
- 5/16/2024 12:00:00 AM
Customer Service Representative
- Security Finance
-
Superior, WI
- Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are y...
- 5/15/2024 12:00:00 AM
Server Assistant/Busser
- Red Lobster
-
Duluth, MN
- Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Server Assis...
- 5/15/2024 12:00:00 AM
Electrical Inspector
- City of Duluth, MN
-
Duluth, MN
- Salary : $70,505.00 - $82,591.00 Annually Location : Duluth, MN Job Type: Full-Time Job Number: H24068 Department: Plann...
- 5/14/2024 12:00:00 AM
About Duluth, Minnesota
According to the United States Census Bureau, the city has a total area of 87.43 square miles (226.44 km2); 67.79 square miles (175.58 km2) is land and 19.64 square miles (50.87 km2) is water. It is Minnesota's second-largest city by land area, surpassed only by Hibbing. Of its 87.3 square miles (226 km2), 68 square miles (180 km2), or 77.89%, is land and 19.3 square miles (50 km2), or 22.11%, is water. Duluth's canal connects Lake Superior to the Duluth–Superior harbor and the Saint Louis River. It is spanned by the Aerial Lift Bridge, which connects Canal Park with Minnesota Point ("Park Poi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$34,563 to $41,946
Duluth, Minnesota area prices
were up 1.3% from a year ago
were up 1.3% from a year ago