Member Services Supervisor jobs in Elizabeth, NJ

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Supervisor of Airline Customer Services (Portuguese Speaker)
  • Worldwide Flight Services
  • Newark, NJ FULL_TIME
  • About WFS

    Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

    Job Summary

    The classification of Supervisor, Passenger Services includes the following: supervises, coordinates, and controls airport passenger service functions; monitors the quality and quantity of work performance; ensures compliance with Company rules and regulation and Company safety standards; trains subordinates. Areas of responsibility include all Passenger Service functions, Operations, and Weight and Balance and may include Line Cargo, Cabin Services, Ground Equipment, Facilities Maintenance, and Fueling. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect. Read, understand and clarify the implementation of the site specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect. The scope of the job may vary with the size of the operation and its primary line of business.

    Responsibilities

    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to compute rate, percent and interpret bar graphs.
    • Ability to define problems, collect data, establish facts, and draw valid conclusions.
    • Ability to interpret extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
    • Work in a high noise level environment.
    • Work with minimal supervision.
    • Cognitive skills to set priorities and use independent judgment.
    • Ability to handle stress.
    • Reports to work on a regular and timely basis.

    Minimum Requirements

    • Associate's degree (A. A.) or equivalent from two-year college or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience.
    • Ability to work rotating shifts including weekends, holidays, and days off.

    Preferred Skills

    • Ability to read, write and fluently speak and understand the English language.
    • Ability to write routine reports and correspondence.
    • Ability to speak effectively before groups of customers or employees of organization.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

    Physical Requirements/Working Conditions

    • Ability to lift 70 pounds. No exceptions.

    Perks & Benefits

    • Want your pay in advance? Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
    • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
    • Need quality medical care? Multiple options for both full and part-time employees!
    • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
    • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
    • Want to invest in your future? 401k program offered with company match!
    • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

    WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

    Job Type: Full-time

    Pay: $28.60 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Holidays
    • Night shift
    • Weekends as needed

    Ability to Relocate:

    • Newark, NJ 07114: Relocate before starting work (Required)

    Work Location: In person

  • 6 Days Ago

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Supervisor - Student Support Services
  • Newark Public Schools
  • Newark, NJ OTHER
  • Position Type: Instructional -Admin - Central Office/Supervisor Student Support SeDate Posted: 6/21/2023Location: Office of Student Support Serv -410NEWARK BOARD OF EDUCATION HUMAN RESOURCE SERVICES 7...
  • 24 Days Ago

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Supervisor- Student Support Services
  • Newark Public Schools
  • Newark, NJ OTHER
  • Position Type: Instructional -Admin - Central Office/Supervisor Student Support SeDate Posted: 9/15/2021Location: Office of Student Support Serv -410NEWARK BOARD OF EDUCATION HUMAN RESOURCE SERVICES 7...
  • 24 Days Ago

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Supervisor - Day Habilitation Services
  • ARC Morris
  • Hanover, NJ FULL_TIME
  • Responsibilities Maintain a professional/adult rapport with each consumer to achieve a positive environment of mutual respect and regard. Under the direction of the Director of Day Habilitation & Recr...
  • 4 Days Ago

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Supervisor of Special Education Services
  • East Orange School District
  • East Orange, NJ FULL_TIME
  • EAST ORANGE SCHOOL DISTRICT East Orange, New Jersey Supervisor of Special Education Services REPORTS TO: Assistant Superintendent and/or Director/Assistant Director SUPERVISES: Instructional staff and...
  • 13 Days Ago

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Supervisor Health Services
  • Newark Public Schools
  • Newark, NJ OTHER
  • Position Type: Instructional -Admin - Central Office/Supervisor of Health ServicesDate Posted: 7/22/2022Location: Health Services - 411NEWARK BOARD OF EDUCATION HUMAN RESOURCE SERVICES 765 BROAD STREE...
  • 20 Days Ago

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0 Member Services Supervisor jobs found in Elizabeth, NJ area

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Patient Services Representative - Urology - Rahway
  • Summit Health, Inc.
  • Rahway, NJ
  • About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a mor...
  • 4/29/2024 12:00:00 AM

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Senior Client Service Representative - Employee Benefits
  • World Insurance Associates LLC
  • Iselin, NJ
  • World Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and s...
  • 4/28/2024 12:00:00 AM

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Direct Service Providers
  • PERSON CENTERED CARE SERVICES INC
  • Staten Island, NY
  • Job Details Job Location Community Worker - Staten Island, NY Education Level High School Diploma/GED Salary Range $17.8...
  • 4/28/2024 12:00:00 AM

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Customer Relations Specialist
  • Collectors
  • Jersey City, NJ
  • Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. ...
  • 4/28/2024 12:00:00 AM

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Patient Services Coordinator
  • Rma Network
  • Jersey City, NJ
  • We are currently seeking a Full-Time Front Desk/ Patient Services Coordinator to join our growing team in Jersey City, N...
  • 4/28/2024 12:00:00 AM

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Customer Experience Manager Part Time
  • Michaels Stores, Inc.
  • Clark, NJ
  • Store - NWK-CLARK, NJ Deliver a customer centric shopping experience by managing and delivering effective front-end oper...
  • 4/27/2024 12:00:00 AM

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Patient Service Representative
  • Summit Health, Inc.
  • Millburn, NJ
  • About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a mor...
  • 4/27/2024 12:00:00 AM

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Customer Relations Representative
  • PSA
  • Jersey City, NJ
  • Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. ...
  • 4/27/2024 12:00:00 AM

Elizabeth is both the largest city and the county seat of Union County, in New Jersey, United States.[21] As of the 2010 United States Census, the city had a total population of 124,969, retaining its ranking as New Jersey's fourth most populous city, behind Paterson. [22] The population increased by 4,401 (3.7%) from the 120,568 counted in the 2000 Census, which had in turn increased by 10,566 (+9.6%) from the 110,002 counted in the 1990 Census.[23] For 2017, the Census Bureau's Population Estimates Program calculated a population of 130,215, an increase of 4.2% from the 2010 enumeration, ran...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$69,216 to $86,862
Elizabeth, New Jersey area prices
were up 1.6% from a year ago