Member Services Supervisor jobs in Portsmouth, OH

As the site supervisor, you will be supervising part of your shift and assisting in cleaning the facility for the remainder.

Benefit Include:

• Advancement Opportunities
• Health Insurance
• Paid training
• Paid Time Off
• 401k matching
• Staff appreciation events
• Referral Bonus Program
• Paid Incentives
• Uniforms Provided
• Mileage if you travel between buildings
• Cell Phone Stipen

Requirements:

• Reliable transportation to and from work
• Ability to work independently
• Strong attention to detail
• Strong communication and listening skills

Duties Include:

• Main point and contact for the customer
• Managing, training, and developing direct reports to ensure the highest level of customer satisfaction.
• Daily huddle and weekly meetings with Junior Branch Manager.
• Report customer interactions through the Salesforce platform.
• Perform inspections/final walk-throughs and correction of deficiencies in the building(s).
• Identify employees who can be promoted and/or want more hours.
• Maintaining or beating budgeted labor goals by re-engineering cleaning processes to become more efficient.
• Ensure all cleaners have proper supplies and tools in advance. Deliver supplies to buildings.and Launder rags, mop heads, dust mop heads, etc.
• Communicating important information to staff such as changes in budgeted hours, processes, and procedures.
• Be accountable for labor overages on a weekly basis along with any customer complaints that may arise.
• Most importantly, a supervisor is expected to work with the Junior Branch Manager to generate the best possible outcome for the client as well as the company.

We are disrupting the industry by utilizing innovation and execution. We invest in our team members both personally and professionally for growth, all while having fun. Working as a team is what makes us successful and keeps our staff and clients happy.

If you have the following apply today. Previous supervision experience a must. Stable work history. Looking to grow, career advancement opportunities are available. No ceiling to one’s growth potential as the company continues to grow. We are always looking to promote from within for team members who have the will and drive for success.