Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Seeking 2 part-time reliable kind caregivers for Carmel Valley local author and photographer who is currently in a wheelchair.
Shifts are either 8-12am or 5-9pm.
Experience appreciated but willing to Train the right person. This is through In Home Support Services and 24 Hour Care. If you are already a provider wonderful and if not please still apply and it's a pretty standard training.
Job Type: Part-time
Salary: $18.60 per hour
Job Type: Part-time
Pay: $18.60 per hour
Expected hours: 18.40 per week
Schedule:
Work Location: In person
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0 Member Services Supervisor jobs found in Salinas, CA area