Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Title : Administrative Assistant I
Location : Moline, IL- 61265
Duration : 6 months contract
This position is required to be onsite 4 days / week
Duties :
Schedules meetings, coordinates travel arrangements, and maintains appointment calendars on behalf of department managers or supervisors;
may coordinate meeting amenities (i.e. refreshments, etc.).
Updates and maintains databases, systems applications, files and / or spreadsheets to ensure accurate and current information is available for use by others;
prepares reports as directed.
Skill Set Requirements :
Last updated : 2024-04-06
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