Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Job Summary: We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our valued customers and ensuring their needs are met. This position requires excellent communication skills, attention to detail, and a strong commitment to customer satisfaction. Duties: - Greet customers in a friendly and professional manner - Assist customers with inquiries, concerns, and requests - Provide information about our products and services - Process customer transactions accurately using cash registers or other payment methods - Handle customer complaints or issues with patience and empathy - Maintain a clean and organized work area - Collaborate with team members to ensure efficient operations - Perform other duties as assigned Experience: - Previous experience in customer service or hospitality is preferred - Familiarity with hotel or dry cleaning services is a plus - Ability to handle cash transactions and operate cash registers - Basic math skills for calculating payments and making change - Strong communication skills, both verbal and written - Excellent problem-solving abilities and attention to detail We offer competitive pay and benefits for this position. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Type: Part-time
Pay: $9.00 - $10.00 per hour
Expected hours: No more than 35 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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0 Merchant Card Customer Service Representative jobs found in Albany, GA area