Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Job Scope :
Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry.
The role of Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs.
We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone.
Why should you work with us?
Preferred Qualities and Experience :
Minimum Required Education and Qualifications :
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
Last updated : 2024-04-03
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0 Merchant Card Customer Service Representative jobs found in Augusta, GA area