Merchant Card Customer Service Representative jobs in Durham, NC

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

Recently Added Merchant Card Customer Service Representative jobs

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Customer Service - Customer Service Representative
  • THE SAFARILAND GROUP
  • Raleigh, NC FULL_TIME
  • TOGETHER, WE SAVE LIVES

    OVERVIEW
    Provides support for all customer business requests received through phone, fax, or e-mail. Coordinates all customer contacts to insure timely and accurate handling and processing within established policies, procedures and directives

    RESPONSIBILITIES
    • Maintain relationships and favorable contacts with assigned accounts.
    • Meet all assigned responsibilities and goals.
    • Receive, document, coordinate and complete following business transactions and requests accurately and timely as defined in established policies, procedures, and current directives.
    • Purchase Orders and related requests
    • Returns and related requests
    • Information requests
    • Coordinate on-time delivery of products and services accurately and timely as defined in established policies, procedures and directives.
    • Participate in cross-functional teams and team projects.
    • Communicate effectively with customers, team members, peers, and managers relating to issues, progress, status and solution.
    • Work within the Products Group team to balance responsibilities and share information.
    • Perform other duties as assigned by the Supervisor of Customer Care.
    • Owns the customer experience throughout the entire lifecycle of the relationship
    QUALIFICATIONS
    • Minimum of one (1) year of Customer Service experience required
    • High School Diploma or General Education Degree (GED)
    • Basic understanding of telephony concepts, practices, and procedures.
    • Ability to coordinate with various levels of management within different functional areas.
    • Experience with MS Office Suite.
    • Excellent verbal and written communication skills.
    • Ability to work within a team environment.
    • Only apply if you live in the following states: FL, MD, NC, NH, NJ, PA, RI, SC, VA
    The Safariland Group believes in the benefits of a diverse workforce and is committed to equal opportunity and affirmative actions. We pride ourselves on hiring and developing the best people, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

    For those applicants with disabilities, if you require reasonable accommodation in searching for a job opening or submitting an application, please contact us by calling 888-469-6455.

    All employment decisions are solely based on the applicant's qualifications as they relate to the requirements of the position.
  • 12 Days Ago
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Customer Service - Customer Service Representative
  • UNITED UNIFORM - ATLANTIC TACTICAL - LAWMEN'S
  • Raleigh, NC FULL_TIME
  • TOGETHER, WE SAVE LIVES OVERVIEW Provides support for all customer business requests received through phone, fax, or e-mail. Coordinates all customer contacts to insure timely and accurate handling an...
  • 13 Days Ago
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Customer Service - Customer Service Representative
  • RETAILUUATLAW
  • Raleigh, NC FULL_TIME
  • OVERVIEW Provides support for all customer business requests received through phone, fax, or e-mail. Coordinates all customer contacts to insure timely and accurate handling and processing within esta...
  • 19 Days Ago
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Customer Service Representative
  • JBT Corporation
  • Apex, NC FULL_TIME
  • Overview ... TIPPER TIE is part of the FoodTech segment of JBT Corporation. We are a worldwide supplier of processing and clip packaging machines with headquarters located in Apex, NC. Our product ran...
  • Just Posted
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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Roxboro, NC FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 1 Day Ago
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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Farmville, NC FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 1 Day Ago
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0 Merchant Card Customer Service Representative jobs found in Durham, NC area

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Client Service Associate
  • Kestra Financial
  • Raleigh, NC
  • Who We are: Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us ...
  • 5/6/2024 12:00:00 AM
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Customer Service Representative
  • DB Roberts
  • Wake County, NC
  • Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the In...
  • 5/5/2024 12:00:00 AM
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Customer Service Representative
  • HomeTeam Pest Defense
  • Durham, NC
  • ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO023983 Show...
  • 5/5/2024 12:00:00 AM
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Client Service Associate
  • BCI - Brokerage Consultants Inc.
  • Raleigh, NC
  • Client Service Associate | Raleigh, NC (In Office) | ~$70k; flexible based on qualifications Wealth planning firm seeks ...
  • 5/4/2024 12:00:00 AM
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Client Service Associate (Remote)
  • N&A Enterprises and Solutions
  • Raleigh, NC
  • A client Service Associate is responsible for managing and maintaining relationships with travel clients, ensuring their...
  • 5/4/2024 12:00:00 AM
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Registered Client Service Associate
  • Morgan Stanley
  • Raleigh, NC
  • POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
  • 5/4/2024 12:00:00 AM
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Client Service Associate
  • Kestra Financial
  • Raleigh, NC
  • Who We are: Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us ...
  • 5/3/2024 12:00:00 AM
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Customer Service Representative
  • The Alliance Corporate Office
  • Durham, NC
  • Job Description Job Description Customer Service Rep needed in Burlington, NC The Alliance is seeking a dynamic and cust...
  • 5/3/2024 12:00:00 AM
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About Durham, North Carolina

Durham is a city in and the county seat of Durham County in the U.S. state of North Carolina. The U.S. Census Bureau estimated the city's population to be 251,893 as of July 1, 2014, making it the 4th-most populous city in North Carolina, and the 78th-most populous city in the United States. Durham is the core of the four-county Durham-Chapel Hill Metropolitan Area, which has a population of 542,710 as of U.S. Census 2014 Population Estimates. The US Office of Management and Budget also includes Durham as a part of the Raleigh-Durham-Chapel Hill Combined Statistical Area, which has a populatio...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$32,453 to $43,570
Durham, North Carolina area prices
were up 1.5% from a year ago
View detail