Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Link Service Heating & Cooling is a family-owned company since 2002 providing residential heating & air conditioning services to the communities of Blair and Cambria Counties.
We are growing and looking for a Customer Service Representative to join our team!
In this position, you will be taking inbound calls for repair, maintenance, and installations of residential heating and air conditioning equipment. You will also be making outbound calls to our current clients to check in after service has been completed, offering maintenance memberships, and following up on open sales proposals. This position requires a genuine and friendly phone voice and personality. Someone who is not afraid of a little rejection, who is easy to talk to, and who likes helping people. Solid computer skills and a self-driven attitude are a must to succeed in this job.
Work Hours: 7:30 am to 4:30 pm, Monday through Friday; occasional overtime may be required.
Pay Scale: $16.00 - $19.00 per hour depending on experience Incentives!
Benefits: Paid Holidays, 2 Weeks Vacation, Health Insurance, 401K with the Company Match.
Required Qualifications:
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0 Merchant Card Customer Service Representative jobs found in Johnstown, PA area