Merchant Chargeback Analyst jobs in Wichita Falls, TX

BRIEF DESCRIPTION:
This is highly technical and analytical work in the field of Information Technology requiring great attention to detail. Essential responsibilities include the coordination of desktop management applications (user policies, patch distribution, & virus protection), advanced server support, network support, data backups, and workflow development. Additional responsibilities include assisting other technical staff members, wired and wireless LAN/WAN administration, workstation consistency across multiple domains, and city wide projects. Other duties include receiving and tracking incoming orders by verifying that paperwork is accurate and complete. Work is reviewed by the Information Technology Administrator for the achievement of desired results.

LICENSING REQUIREMENTS:
Driver’s License Required – Y Type - C

OTHER REQUIREMENTS:
Must be fingerprinted and found not to have any disqualifying criminal offences as itemized by the Texas Commission on Law Enforcement (TCOLE).

ESSENTIAL FUNCTIONS:
Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Additionally, please be aware of the legend below when referring to the physical demands of each essential function.

(S) Sedentary (L) Light (M) Medium (H) Heavy (V) Very Heavy
Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. Exerting up to 20 lbs. occasionally; 10 lbs. frequently; or negligible amounts constantly; OR requires walking or standing to a significant degree. Exerting 20-50 lbs. occasionally; 10-25 lbs. frequently; or up to 10 lbs. constantly. Exerting 50-100 lbs. occasionally; 10-25 lbs. frequently; or up to 10-20 lbs. constantly. Exerting over 100 lbs. occasionally; 50-100 lbs. frequently; or up to 20-50 lbs. constantly.

# Code Essential Functions
1 S Regular and reliable attendance in compliance with given schedules is a mandatory requirement of this position. Schedules may be subject to change with or without advance notice.
2 S Performs research on hardware and software in the City’s environment to make recommendations for replacements and upgrades.
3 S Provides technical support for all City operations which includes desktops, printers, servers, wired and wireless network equipment, including some off hour/on-call support.
4 S Troubleshoot both hardware and software components on the network to determine the cause of problems, prepares LAN hardware and software specifications.

JOB CLASSIFICATION REQUIREMENTS:
-Description of Minimum Job Requirements-
Experience-Related Requirements Over two years and up to and including four years.
Vocational/ Educational Preparation Requires Bachelor's degree or education and training equivalent to four years of college education in business, liberal arts, or any field other than engineering or the hard sciences.
WORK LOCATION: Office Environment

Position : 1261002

Code : 1261-3

Type : INTERNAL & EXTERNAL

Location : INFORMATION TECHNOLOGY

Grade : NE 116

Job Family : 11-3021.00 COMPUTER & INFORMAT

Job Class : SERVER ANALYST

Posting Start : 10/01/2024

Posting End : 12/31/9999

HOURLY RATE RANGE: $27.83-$34.80